Windows 10: Laptop bluescreens updated drivers/dumps are not saved/know the cause

Discus and support Laptop bluescreens updated drivers/dumps are not saved/know the cause in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello, I'll get straight to it, here are my issues; - Laptop bluescreens consistently when put to sleep/closing the lid watching video on either... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Narcissus, Sep 22, 2017.

  1. Narcissus Win User

    Laptop bluescreens updated drivers/dumps are not saved/know the cause


    Hello,
    I'll get straight to it, here are my issues;

    - Laptop bluescreens consistently when put to sleep/closing the lid watching video on either YouTube or the Netflix app.
    - Bluescreens produce no dumps, I have enabled dumps in settings. Tried both full and mini.
    - Stopcode I get is Unexpected_store_exception
    - I have updated drivers
    - I have reset Windows to factory setttings

    I really have no idea how to proceed as no dumps are produced and all drivers are up to date (Even tried legacy)

    If anyone could shed some light as to what I need to do, it would be greatly appreciated.*Confused

    :)
     
    Narcissus, Sep 22, 2017
    #1
  2. iandy(2) Win User

    BSOD in Windows 10

    Alright, I uninstalled the driver from device manager, but now i got a completely new bluescreen, it even gave the cause in the bluescreen BEDaisy.sys

    here is the dump https://1drv.ms/u/s!An_yLAkUNB_Rhwejaeqzk7tB_4_M
     
    iandy(2), Sep 22, 2017
    #2
  3. peppyh4x. Win User
    BSoD 0x00000080 NMI_HARDWARE_FAILURE caused by hal.dll

    I don't know, haven't tried playing the game yet. I ran the driver verifier and it made the computer bluescreen before even booting, but it didn't create any dumps.

    EDIT: still bluescreening when attempting to play the game.

    Here's the latest dump.

    http://snowblind.s-ul.eu/RWT1fpZt
     
    peppyh4x., Sep 22, 2017
    #3
  4. axe0 New Member

    Laptop bluescreens updated drivers/dumps are not saved/know the cause

    Upload the zip the DM Log Collector generates, it can shed some light why no dump is generated.
     
  5. Spectrum Win User
    After uploading the logs by following the BSOD posting instructions, try running the following command to get information about your disks.

    Open up an administrator PowerShell prompt and paste this into it and press enter.

    Code: Get-Disk | Select-Object FriendlyName, Model, Manufacturer, Number, IsBoot, AllocatedSize, HealthStatus, OperationalStatus, BusType, FirmwareVersion, PartitionStyle, Path | Format-List > "$home\Desktop\disk-info.txt"[/quote] This will place a disk-info.txt on your desktop, open it up and post the result.
     
    Spectrum, Apr 5, 2018
    #5
Thema:

Laptop bluescreens updated drivers/dumps are not saved/know the cause

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