Windows 10: Laptop boot keeps hanging after sleep

Hi everyone;

The past few days (ever since I installed some latest update), my laptop has been hanging at the manufacturer splash screen. This happens whenever I wake it from sleep. I open the lid, the screen turns on, my bitlocker pin entry blue screen shows up, I plug it in, and then it gets to the splash screen.

I have to force shut down the computer, and then after that it boots just fine.

Asus Q536F Windows 10 Pro 1909

I tried running DISM /RestoreHealth a number of times. The program successfully runs and so on but this issue persists.

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:)

 

Laptop randomly hangs while in sleep mode

Good thing I kept the reports. Attached below. Don't know why the other thread disappeared -- maybe because it wasn't a real BSOD?

Looks like chkdsk /r /v has to be run at boot time, and many of the next steps (installing drivers, etc) are going to take more time than I have today. I'll get back to it later.

The HP Diagnostics at that link is only a 32-bit app. The only Hardware Diagnostics I see on my laptop is just a log file. Should I run the UEFI tests?

HD Tune: I let it sit on the Health tab for quite a while and nothing happened. I tried hitting Update, I set it to 1-minute update, nothin'. The Log is empty too.

 

Laptop randomly hangs while in sleep mode

Dude! You are a beast!

1) Problems with G: were caused by trying to run a drive on a janky old USB extender.
I don't know what to do about the Macrium file.

3) Yes, shutdowns were due to me killing the system when it hung.

4) I never installed any McAfee products. Must be bloatware. There were no McAfee products listed in Add/Remove Programs -- possible I already deleted the pre-installed products? But there was still a ton of McAfee-related files out there. I ran the MCPR removal tool but there are still 170 files with "McAfee" in the name, who knows how many more without that string.

5) I uninstalled Malwarebytes. I assume I can reinstall when I finish this?

6) My laptop's support page is
https://support.hp.com/us-en/drivers...03?sku=5UK31AV
Here are the drivers that HP recommends. Is there a way to get an equivalent list telling me what's currently installed? Or should I just install the list they gave me?




7) This laptop has a dual-mode display, and therefore two separate drivers:



I assume I un/reinstall both of them? They were already on the drive list above.

8) The HP site above lists F.31 rev A. I'll install it.

10) The software associated with VBoxNetLwf is VirtualBox. I just freshly installed that (for the first time) last week. Doubt it needs to be re-installed yet?

11) I'll run HD Tune after I update drivers & BIOS.

12) Do I want to look for Intel driver updates? Shouldn't I go with the possibly HP-customized drivers from step 6, and not overwrite them with Intel drivers?

13-14) Will do after updates.

Do I need to do anything with the reports you posted, or was that just documenting the process?

 

Hibernating laptop changes to sleep behaviour after Windows 10 May 2019 update

Hi Aditya,

Thank you for your reply. I have tried the two steps (turning of Hybrid sleep and Fast startup) you suggested but to no avail. Okay, for your two questions:

1. My laptop is a HP Pavilion 14-bf101tx, and currently running Windows 10 1903 (upgrading from 1809).
2. Nope. No error messages. I suppose the boot process was successful, however, my battery was reduced. That's why I suggest the post title as "Hibernating changes to sleep behaviour" because the battery level reduction looks like sleep behaviour.

Please inform me of any diagnostics information you might need. Thank you for your kind assistance.