Windows 10: Laptop built-in display black "Device not migrated" error

Hello. I've bought an ASUS TUF Gaming A17 FA706IH-H7050T at the beginning of October. On November 5th, my laptop display went black. I've turned on my laptop normally, and the screen was black. No ASUS logo, no nothing. So I've connected it to my TV using an HDMI cable.

After doing some research I've discovered the following event on Device Manager > Monitor > General PnP Monitor > Events:

Device DISPLAY\VES3700\5&dba6430&1&UID256 was not migrated due to partial or ambiguous match.
Last Device Instance Id: DISPLAY\BOE08BE\5&dba6430&0&UID0
Class Guid: {4d36e96e-e325-11ce-bfc1-08002be10318}
Location Path:
Migration Rank: 0xF000FFFF0000F100
Present: false
Status: 0xC0000719

After searching on Google about this I've discovered that this is a bug if I'm not mistaking, I'm not good at tech stuff caused by Windows 10 updates and drivers. On my update history I've discovered that I had a Windows update from November 1st which I think that caused the problem.

I've used the Reset option from the settings and I think that now I have an older version of Windows 10, my screen is still black. My drivers are all installed from the Asus website and up to date.

I've also done the /scannow thing, didn't solve the issue.


I want to mention that in Settings > Display my laptop cannot recognise its own display at all! It only shows me my TV which is connected to my laptop using an HDMI cable. So it is like its own built-in display was erased from it, it's like my laptop thinks that my TV is it's own display. What can I do? It doesn't even show the ASUS logo at start up, it is completely dead after just one month since I've bought it! I didn't have any other issues with it besides this. Please, help me!




:)

 

Display was not migrated

Hi,

I understand the above solution didnt work so as to next step in solving your issue I suggest you follow the below.

Step 1:

Go to search box next to Windows icon and type Device Manager

Step 2:

Under Device Manager expand Display Adapter

Step 3:

Right-click on Adapters listed one by one and select Properties

Step 4:

Select the Drivers tab

Step 5:

Click on Uninstall Device

Step 6:

Repeat step 3 to 5 for all listed adapters under Display Adapter

Step 7:

Restart PC and verify

Let me know the status after performing the above.

Regards

Shuaib

Independent Advisor

 

Black screen error

Hello,

There are several reasons why you are facing a black screen issue. One of these is due to outdated or incorrect device drivers. For us to figure out what's causing this, provide more details by answering the listed questions:

• Can you confirm to us if you are using a laptop or a computer?
• Have you made any recent changes to your device prior to this happening?
• What exactly were you doing when the error occurred?
• Have you tried any troubleshooting steps to resolve this? If yes, specify all of the steps that you have done.

As an initial part of troubleshooting, we suggest following the steps given on this article:

Troubleshoot black screen or blank screen errors. This will help you diagnose and rectify most of the known black screen concerns.

We will wait for your response.

 

Laptop display question

Confusing statement! You want to change the display on your laptop that died?

Is that correct?

How do you know its the display that's bad?

Just google "how to change display on a acer 5745"

Should get you to step by step instructions. But first make sure its the display that's bad