Windows 10: Laptop camera keeps dropping off of device manager, Win 1903

Acer AspireV5-571P i5 laptop with built in camera and touch screen.
Factory installed OS was windows 8.
Currently running Win 10 1903.
No camera drivers available from Acer support page.
When found by device manager camera uses Microsoft web cam driver usbvideo.inf_amd64_9b8f255414f29099.
Camera drops off of device manager when being used for a few minutes with Skype and require multiple Windows restarts to get it to show up again on device manager, but then disappears while being used.

Trying to determine if this is a driver, hardware, or software issue.
Guidance appreciated.

Thanks,
Steve

:)

 

Camera App not working and no camera is found in device manager under sound video and gaming controllers

Apologies for the late response. Is there no imaging devices listed in the Device Manager? I also suggest that you download the camera driver from the manufacturer's website and see if it will work.

Keep us posted.

 

built in camera is not listed in device manager

Thank you so much for your effort but camera is not listed in device manager, so I cannot do what you suggested. Thank you.

 

The Device manager not working properly - can't select "Action" tab - no drop-down menu

Lost Audio, sound, bluetooth, camera, and microphone icons in the device manager after the 1709 upgrade. can't upgrade with drivers i there's nothing to select to update, de-, or re-install. One next step that was suggested was to select the "Action" tab
in the device manager, and select "scan for hardware changes" from the drop-down menu. Tried; there is no action when i click action. No drop-down menu. Any suggestions?

Obviously something went wrong with the upgrade - my laptop worked great before it. I have reset and done two new clean installs with same result, it boots up with a red X next to the speaker symbol, and when i go in to the device manager all those features
are missing.

Appreciate any help i can get,

Thanks