Windows 10: laptop camera still not working. drivers are installed and up to date

ASUS VIVIBOOK camera not working even tho drivers are up to date

:)

 

Camera on laptop not working

Hello Ferrandino,

Thank you for posting in Microsoft Community.

I understand that the camera is not working in your PC. We will help you.

As per the description above, you have tried troubleshooting and still the camera is not working. This could be a hardware issue in your PC.

To assist you better, I suggest you to answer the below questions.

• What all steps did you try to resolve the issue?
• Did you make any recent hardware or software changes prior to the issue?
• Did you try updating or reinstalling the camera drivers?
• What is the exact make and model of your machine?

Please post to us with more information to help you better.

 

ideacentre desk top camera not working

Hello,

This issue might have occurred due to an outdated camera driver or the camera driver was not installed correctly. For us to effectively assist you, we would like to ask a few questions:

• Could you tell us if there were any changes made on your computer prior to the issue?
• Is your camera driver up-to-date?
• Do you have any third-party security software installed on your computer?

Meanwhile, we suggest you follow the steps provided in this article on how to resolve camera problems
in Windows 10.

We're looking forward to your response.

 

Camera on Laptop Not Working

I tried all 3 of your suggestions and it did not fix the issue, in fact it might have made it worse. I tried updating the device drivers for the camera and also the web cam (web cam shows in Sound, video and game controllers) but in both cases the driver
update said latest driver installed. After I finished the 3 suggestions I rebooted and now I get a screen that says it can't find camera and when I look at device manager it is no longer listed there. I then went into the Windows Store to install the camera
app (which still shows in my list of apps) and the store said it was installed.

Any more suggestions would be appreciated, maybe you can tell me how to uninstall the camera app so I can then reinstall it (FYI, web cam will also not work but I guess it doesn't work because the camera is not working).

After I wrote the above, I shut down my PC and restarted it (rather than just doing a reboot that I had done before) and the camera shows in the device manager so my prblem is back to exactly the way I first described it.