Windows 10: Laptop cannot access to Internet if mobile hotspot is turned on

Discus and support Laptop cannot access to Internet if mobile hotspot is turned on in Windows 10 Installation and Upgrade to solve the problem; I have a problem after installing KB5014699 update for Window 10When I turned on mobile hotspot, other devices can connect and access to Internet, but... Discussion in 'Windows 10 Installation and Upgrade' started by Marble.com, Jun 19, 2022.

  1. Laptop cannot access to Internet if mobile hotspot is turned on


    I have a problem after installing KB5014699 update for Window 10When I turned on mobile hotspot, other devices can connect and access to Internet, but my laptop can't. And if mobile hotspot turned off, my laptop can connect to Internet as normal.

    :)
     
    Marble.com, Jun 19, 2022
    #1

  2. Mobile hotspot Connected but no internet access

    After Upgrading to Windows 10 in my Laptop ( LENEVO B590 ) i tried to use the feature of mobile hotspot

    while i connected to the internet by my USB modem, every thing is going good and when i am connected with my phone ( NEXUS 5 ) to the network created by turning on mobile hotspot there is no internet access although there is internet access in my laptop

    Any Help please because i used to use Connectify software in older version of Windows to share my internet from laptop
     
    Nader Saeid Khater, Jun 19, 2022
    #2
  3. HP 15-ay513tx laptop "Connected, No Internet" on hotspot..

    Hello,

    I own a Dell Latitude 5430 and an HP 15-ay513tx. I often have to use my mobile's wifi hotspot to access internet on the go.

    I notice that I am able to access the internet fine on the Dell laptop. However, the HP one is a peculiar case.

    The HP Case:

    So, on the HP, the internet works fine as long as I'm viewing my lecture videos (which happen to be MPEG-TS segmented videos with AES encryption).

    However, if I view even a 10 minute long video on youtube, this is what has been occuring since the last 2-3 months:
    1. 2-3 minutes into the youtube video, the network icon starts showing the yellow exclamation mark. If I click on it, then for my wifi network, it says "Connected, No Internet". And I can no longer access the internet on laptop unless I:
      1. disable the network adapter, and re-enable it;
      2. reset the network stack (requiring restart); or,
      3. restart the system.
    2. However, if at this very point in time, I am able to browse the internet on my mobile's browser just fine!

    So there are a couple of perplexing issues for me...
    1. the internet works fine on the mobile's browser, but not on the laptop's browser connected to that very mobile's wifi hotspot.
    2. Also, on the the laptop, internet works fine as long as I'm browsing regular pages (like while navigating to and typing this post) or when viewing the MPEG-TS lecture videos (which have never been less than 2 hours long). However, if I view a youtube video, I face this "Connected, No Internet" issue.

    I have tried the following couple of things to no avail:
    1. I tried assigning DNSs (such as Google DNS and 1.1.1.1) in the IPv4 and the IPv6 files of my network adapter properties. This didn't help.
    2. Turning off the hotspot, re-enabling it and then connecting the laptop back to it.
    3. Turning the hotspot as well as mobile data off, re-enabling both of them and then connecting the laptop back to it.
    4. Using another mobile's hotspot. Even on the other mobile's hotspot, I face the same issue.
    5. Disabling the wifi adapter from Device manager and then re-enabling it didn't solve the issue either.

    HP system specifications: https://support.hp.com/in-en/document/c05404795
    Dell system specifications: https://www.dell.com/downloads/globa...spec_sheet.pdf (the i5 variant)

    One of the suspects could be that one time, I had tried using the built-in Hyper-V Virtual Machine feature on my HP laptop. Since then, the number of network adapters has increased as per the following screenshot:

    Laptop cannot access to Internet if mobile hotspot is turned on [​IMG]


    Also, since then, even while using my wifi hotspot, I don't get the usual wifi icon in the system tray. Instead, I get an ethernet-like icon:

    Laptop cannot access to Internet if mobile hotspot is turned on [​IMG]


    Both my laptops (the Dell one as well as the HP one) are running Windows 10 1607 (OS Build 14393.953).

    One of my constraints is that I cannot try updating my windows because of approaching exams.

    Any suggestions which can help me fix this issue without a windows update?

    - - - Updated - - -

    [Update:] I just noticed that all this while, I had ignored that actual Realtek Wifi adapter in the control panel... I had tried disabling and re-enabling the Hyper-V adapter.. *Busted

    So disabling and re-anabling the actual Realtek Wifi adapter does restore the wifi to normal. But it's a real hassle because video streams often aren't resuming when I reconnect to the mobile's hotspot. I have to reload the entire webpage and navigate to the timestamp to resume my videos.

    Any solution which can help me solve this hassle?
     
    Ten64BitUser, Jun 19, 2022
    #3
  4. robzam Win User

    Laptop cannot access to Internet if mobile hotspot is turned on

    Using laptop as mobile hotspot sometimes internet does not connect

    Hi,

    So currently I do not have a router available (I have a wired connection to the internet) but I want to be able to check emails on mobile through wifi. I found a link (How to Turn Your Windows PC Into a Wi-Fi Hotspot) showing how to use your laptop as a 'wifi hotspot'. When the laptop is connected to the wired connection at work and I switch on the mobile hotspot as shown in the website, I am able to connect to the internet on my mobile through my laptop. However, this does not work at my home.

    I would appreciate any help given to solve this problem.

    Thanks!
     
    robzam, Jun 19, 2022
    #4
Thema:

Laptop cannot access to Internet if mobile hotspot is turned on

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