Windows 10: Laptop cannot connect Samsung TV with HDMI

I have DELL laptop Vostro 5000 series. After windows 10 update (April 2018), my laptop cannot connect my Samsung TV with HDMI cable. when i roll back update, everything goes well.


1) cable is Ok.

2) my drivers are installed and all update.

3) I tried to change resolution but did not work.


Thank you for Microsoft for adding new issues and challenges with any update.

:)

 

Laptop not recognizing TV through HDMI connection


Hello everyone!

First I do apologize if this is not the correct section for this thread.

I've had issues connecting my laptop to TV for the past day. Connection is done through an HDMI cable. Connection was good up until it randomly turned off itself while playing a game. There have been no hardware or software changes whatsoever that would affect it.

TV is SAMSUNG, Model: UE32J4000AW. Laptop info is available in My PC Specs. (laptop is brand new, week or two old)

Here's what I've tried so far:

• 3 different HDMI cables
• switching between ports on TV
• tried all projection options on Laptop
• Disable / Enable both Intel and Nvidia drivers
• Rollback Intel GPU driver and installed it back to latest version
• Re-installed Nvidia driver
• Restarted PC and TV
• Scan for hardware changes through Device Manager
• Checked Intel and Nvidia control panels - there were no available options
• Apparently both HDMI ports on the TV work as I tried them with a tv box.

I think that's all I've tried so far, will add anything else if missed. Open to suggestions.

 

Connecting laptop to tv

Hi Ro,

There might be a configuration in your TV that we need to change to resolve this . For better assistance, we would like to gather more information:

• When you connected the HDMI to the TV, what source/display option did you choose?
• Have you tried connecting the HDMI cable to a different TV/monitor?
• Have you tried using a different HDMI cable to connect your computer and TV?
• What troubleshooting steps have you tried so far?

Regards.

 

Connecting laptop running windows 10 to hdtv with hdmi

I'm not very tech savvy.

• I know how to run the HDMI cable between laptop and tv.
• I know how to set my tv to use correct HDMI port.

What I need to know is how I tell my laptop to recognize my tv and configure it to use my tv as a monitor.

Anyone that can tell me step by step how to do this in windows 10?

Thanks.

Edit 11:43 PM

Thanks for all the help. Hooked up the HDMI cable, plugged tv back in, started laptop up, switched the tv to correct HDMI port and viola...there was my laptop start screen on my tv! Didn't have to do anything but make a few display
adjustments!

Thanks again, everyone.