Windows 10: Laptop completely unresponsive

2 days ago I decided to run a disk defrag, which took a long time and during and after the disk defrag my laptop was constantly freezing, I decided to system restore to a previous point and my laptop worked for a day but now it has started freezing again, I ran sfc which didn't do anything (like always) and DISM Checkhealth which found no errors so decided to use ScanHealth which is stuck and not starting? I can't press or do anything? It's been like this for 2 hours now. I have also already scanned for malware and viruses. Found nothing.

Any help is really appreciated!

submitted by /u/LemurRumel
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:)

 

Windows Updated(16299.309).KB4088776 Restart is required to complete.


Hi dalchina. Good news, I followed your suggestion and reinstalled the update and now it appears as "installed correctly" *Biggrin Maybe it was not necessary to run the Windows Update Troubleshooter or maybe if necessary. But using it I do not think it could have worsened something. The installation was very fast, unlike the first time it showed step 1 and step 2 completed.

Thanks for the suggestions and for the time to respond Best regards.


And thanks for the tip of that program, I'll have it on my list.

 

My laptop randomly freezes and becomes completely unresponsive

Hi Mia,

The next step is to eliminate the errors on your device that's causing it to freeze or become unresponsive. To do this, we suggest that you run
DISM to restore any corrupted or missing components on your device. For a step-by-step guide, click this

link and refer to the article of ZigZag3143, skip the
SFC scan and proceed to DISM.

Let us know if you encounter any challenges along the process.

 

Best laptop under $800??

Well the last one I suggested seems to be the best for 650$

EDIT: to facilitate your search...

Laptop GFX benchmark list

Laptop CPU Benchmark list