Windows 10: laptop constant crashing

Discus and support laptop constant crashing in Windows 10 Software and Apps to solve the problem; i bought a new laptop recently and i have updated all the drivers from windows update and nvidia graphics updat from the apps itself yet whenever i do... Discussion in 'Windows 10 Software and Apps' started by Mohd zaidalam, Feb 12, 2025.

  1. laptop constant crashing


    i bought a new laptop recently and i have updated all the drivers from windows update and nvidia graphics updat from the apps itself yet whenever i do any heavy work like play games or use advance software it crashes sometimes with BSOD sometimes directly shut downs and restartshere i am attaching the link to dump files can some one analyse them and let me know what could be the problemdump files 12022025.zip

    :)
     
    Mohd zaidalam, Feb 12, 2025
    #1
  2. Chadi Win User

    Constant Crashing & Sleep Wake Issues

    OS Name Microsoft Windows 10 Pro
    Version 10.0.18363
    Build 18363
    System Manufacturer ASUSTeK COMPUTER INC.
    System Model UX490UAR
    System Type x64-based PC
    SMBIOS Version 3.0


    First Problem: about 80% of the time, my laptop won't wake up from sleep mode via keyboard press or mouse move/click. I seem to be missing many common features in power plan too, even after fresh Windows 10 install.
    Troubleshooting Steps:

    1. Reinstalled Windows 10 (clean)
    2. Updated all drivers
    3. Replicated on multiple Windows 10 versions, updates
    4. BIOS latest version
    5. No USB devices attached, ever. Only USB-C power and bluetooth mouse
    6. Disabled "fast startup" in control panel

    Second Problem:constantly crashing, blue screen of death.

    Last info from Diagnostic Data Viewer:

    Antimalware Service Executable

    Description
    Faulting Application Path: C:\ProgramData\Microsoft\Windows Defender\Platform\4.18.2001.10-0\MsMpEng.exe
    Creation Time: 3/14/2020 1:39:54 PM
    Problem: MpTelemetry
    Status: Report sent

    Problem signature
    Problem Event Name: MpTelemetry
    Problem Signature 01: unspecified
    Problem Signature 02: HardeningTelemetry
    Problem Signature 03: HardeningTelemetryDisableAS
    Problem Signature 04: 4.18.2001.10
    Problem Signature 05: unspecified
    Problem Signature 06: unspecified
    Problem Signature 07: unspecified

    Extra information about the problem
    Bucket ID: fdb8de8b2cbae82736f81cfce42d2152 (1655104735544156498)


    laptop constant crashing 270417d1583351612t-constant-crashing-sleep-wake-issues-options.png

    laptop constant crashing 270418d1583351612t-constant-crashing-sleep-wake-issues-options-2.png

    laptop constant crashing 270419d1584211485t-constant-crashing-sleep-wake-issues-plan2.png

    laptop constant crashing 270420d1583351612t-constant-crashing-sleep-wake-issues-power-plans.png

    laptop constant crashing 270421d1584211485t-constant-crashing-sleep-wake-issues-windows.png
     
    Chadi, Feb 12, 2025
    #2
  3. peach1971 Win User
    all games crash!

    I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
    Increase the window size step by step and watch your vga temps permanently.
    What happens?
    If it crashes, run at stock speeds as suggested before and retry.

    P.S.: When your system locks, does the display signal turn off after a time?
    Stuttering sound or no sound at all when freezing?
    What X1800XT model do you own exactly?
     
    peach1971, Feb 12, 2025
    #3
  4. mbmeadows Win User

    laptop constant crashing

    Constant script errors and slow loading pages in 10 internet explorer 11

    I have done the steps listed above. They have not helped and I am still getting constant script errors, along with slow loading pages. Are there any other suggestions?
     
    mbmeadows, Feb 12, 2025
    #4
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laptop constant crashing

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