Windows 10: laptop crashes when switching to second user

Discus and support laptop crashes when switching to second user in Windows 10 BSOD Crashes and Debugging to solve the problem; My Dell Inspiron crashes every time I switch user to a second account. Works ok going the other way! any ideas? I am up to date with all Dell and... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by LynClements, Apr 19, 2020.

  1. LYNCLEMENTS
    LynClements Win User

    laptop crashes when switching to second user


    My Dell Inspiron crashes every time I switch user to a second account. Works ok going the other way! any ideas? I am up to date with all Dell and Windows updates.

    :)
     
    LynClements, Apr 19, 2020
    #1
  2. JENITH_JAMES
    Jenith_James Win User

    Cant switch users in Windows 10

    Hi Sarah,



    Thank you for posting your query in Microsoft Community.

    I apologize for the inconvenience caused. We are glad to help you.



    Please share a few details:


    • What exactly happens when you try to switch users?

    • Do you receive any error message/code?

    • Did you make any changes to the computer prior to this issue?


    I suggest you to follow the below steps to Switch users.


    • Press Ctrl + Alt + Del key altogether.

    • Click on Switch User.

    • Select the user with which you want to login.


    If computer starts up with a user other than the one you want, login to that user account and switch user to the account that you need and check.



    Hope this information helps. Do contact us for further queries. We will be happy to assist you.



    Regards,

    Jenith
     
    Jenith_James, Apr 19, 2020
    #2
  3. MANDYHONEYMAN
    mandyhoneyman Win User
    Windows 10 crashes when switching users

    More often than not when I switch users on new desktop with Windows 10, the machine stalls or crashes. (No blue screen, just dark grey!).

    This happens whether I log out and switch and when I just switch.

    Suggestions please.
     
    mandyhoneyman, Apr 19, 2020
    #3
  4. PEACH1971
    peach1971 Win User

    laptop crashes when switching to second user

    all games crash!

    I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
    Increase the window size step by step and watch your vga temps permanently.
    What happens?
    If it crashes, run at stock speeds as suggested before and retry.

    P.S.: When your system locks, does the display signal turn off after a time?
    Stuttering sound or no sound at all when freezing?
    What X1800XT model do you own exactly?
     
    peach1971, Apr 19, 2020
    #4
Thema:

laptop crashes when switching to second user

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