Windows 10: Laptop crashing when closed or when falling asleep after a while

Discus and support Laptop crashing when closed or when falling asleep after a while in Windows 10 Gaming to solve the problem; I'm on an ASUS ROG Zephyrus. When the crash happens, the screen lights up, but black, and nothing comes up, and then it automatically restarts after a... Discussion in 'Windows 10 Gaming' started by fury_wings, Sep 9, 2024.

  1. FURY_WINGS
    fury_wings Win User

    Laptop crashing when closed or when falling asleep after a while


    I'm on an ASUS ROG Zephyrus. When the crash happens, the screen lights up, but black, and nothing comes up, and then it automatically restarts after a few seconds.Here's my crash dump:WIN32K_POWER_WATCHDOG_TIMEOUT 19cWin32k did not turn the monitor on in a timely manner.Arguments:Arg1: 0000000000000050, Calling monitor driver to power on.Arg2: ffff860dc50852c0, Pointer to the power request worker thread.Arg3: 0000000000000000Arg4: 0000000000000000Debugging Details:------------------KEY_VALUES_STRING: 1 Key : Analysis.CPU.mSec Value: 2437 Key : Ana

    :)
     
    fury_wings, Sep 9, 2024
    #1
  2. CAMPBESE
    campbese Win User

    Laptop falling asleep while listening to music, podcasts, etc.


    Hello,

    A few weeks ago, my laptop started falling asleep in the middle of me listening to music, podcasts, etc. It never used to do this. I have the time set to turn off the screen after a minute, and then a minute after to fall asleep. Before this started being an issue, it would not fall asleep if an audio stream was in use, but now if I am on battery power, it will. This morning when my laptop was plugged in, I set the time to turn off the screen and fall asleep to a minute for when it is plugged in, and it wouldn't fall asleep while I was listening to music, so this seems to only be an issue when I'm running off of battery power.

    Thanks for any help!
     
    campbese, Sep 9, 2024
    #2
  3. DREW-SALADIFIER
    drew-saladifier Win User
    Computer falling asleep

    Everytime i log onto my compuyer (windows 10 desktop) it shows the desktop background, loads up the files, then falls asleep. This is really annoying beciase i have been having another issue for a few months that makes it so i have to turn off my computer
    and turn it back on whenever it falls asleep. How do i make it stop falling asleep manually?
     
    drew-saladifier, Sep 9, 2024
    #3
  4. ROSE TER
    Rose Ter Win User

    Laptop crashing when closed or when falling asleep after a while

    How to disable keyboard when laptop is asleep?

    Hi,

    In order for us to assist you regarding the issue on disabling your keyboard when your laptop is asleep. Kindly follow these steps:

    • Open an elevated command prompt.
    • Type in the command below and press
      Enter      .
    powercfg -devicedisablewake "exact name of your keyboard"


    For example, “Logitech HID-Compliant Keyboard”

    • When finished, close the elevated command prompt.

    Let us know how it goes.
     
    Rose Ter, Sep 9, 2024
    #4
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Laptop crashing when closed or when falling asleep after a while

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