Windows 10: Laptop display refresh rate wont change even after applying new refresh rate

Okay, so I have an Asus Zephyrus G15. The laptop allows you to switch between 144hz and 60hz. However, it appears my machine is stuck at 144hz. If I set my display to 60hz via 'display adapter properties for display 1' it will apply however it will not actually change the refresh rate. I have confirmed this by checking with UFO Test: Refresh Rate to confirm the monitor is still at 144hz. The only way I can get the laptop display to go to 60hz is to plug it into an external monitor that is 60hz, that will then force the laptop to 60hz but as soon as it is unplugged it goes back to 144hz.


I have tried uninstalling driver via DDU and reinstalling drivers. I have also tried resetting windows while keeping files. I have made sure I am on the most up to date BIOS and windows release.


Any help would be greatly appreciated.

:)

 

Refresh rate Problem

Hi Robert,

Thank you for posting your query in Microsoft Community.

Screen refresh rate is the rate at which the data displayed on screen is refreshed; it may be an image or some text document. Most of the users would like to set it to a higher rate but this also depends on the capacity of graphic
card and monitors. If the refresh rate is slow, the images on the display looks as flickering to the user eye and makes it uncomfortable to work.

Nowadays the latest monitors available in market will have minimum 60 Hz of refresh rate and it is very good option to set it to 70 Hz if you your monitor is compatible. Normally a high performance or quality monitors can reach
120 Hz of refresh rate. So I would suggest you to set your monitor refresh rate as higher as possible, below given steps describes how to access this feature on your Windows 8.1/10 PC.

• The default refresh rate setting is 60 Hertz (HZ); however, your monitor may support a higher setting. Check your manufacturer's documentation for information about the settings that your monitor supports.
• If you use a higher refresh rate, you can reduce the rate that your screen flickers; however, if you specify a refresh rate that is too high for your monitor, your screen may become unusable and your hardware may be damaged.
• Changes to the refresh rate affect all users that log on to the computer.

I would, as of now, suggest you to visit the computer manufacturer's support website and install the latest display and chipset drivers available for the latest operating system (currently it would be 8.1 in the list).

Hope this information is helpful. Please feel free to reply in case you face any other issues with Windows in future.

 

Refresh rate

Hello everyone

I have bought a new laptop and it says the max refresh rate is 120hz. But whatever I do I cannot get past 60hz. I tried It with NVidia control pane and with windows display settings. But on both NVidia control panel and windows display settings (list all
modes and refresh rate) it says I cant get past 60hz and my driver is updated. I even tried to get 120hz with a lower resolution but it doesn't work. If someone knows what the problem is can you help me?

 

Refresh Rate

Hello JhonathainLeveen,

I'm John an Independent Advisor and a Microsoft user like you. I want to apologize if you encountered this issue. I understand you have a problem changing your monitor screen refresh rate to 144hz. Can you take a screenshot of the error when trying to click
"Display adapter properties for Display 1"? and kindly post on your next reply

Please try to visit your Video card manufacturer's Support page. Download and install the latest graphics driver.

Right click on the desktop then select Display Settings

Select Advanced display settings then "Choose Display" select your New monitor on the drop-down list

Click "Display adapter properties for Display 1"

Under Monitor tab > Monitor screen refresh rate > 144hz

If you have Nvidia Control Panel, Open it

Expand Display then select Change resolution

Under Refresh rate > select 144hz then Press Apply

if it doesn't work, Please try to create a new administrator account then try to change the settings again.

https://support.microsoft.com/en-ph/help/402692...

I hope this helps! Please let me know if you have any further concerns.

Sincerely



Independent Advisor