Windows 10: Laptop does not recognize micside of Microsoft lifechat lx3000

Laptop does not recognize micside of Microsoft lifechat lx3000

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Microsoft Lifechat LX3000 muting when I press vol up/down button

Hello,

It looks like you're having issues with your Microsoft LifeChat LX3000 headset when connected to your Windows 10 computer. For us to effectively assist you with your concern, we would like to know the following:

• When did you start experiencing this problem?
• Did you make any changes to your computer prior to the issue?
• Do you also encounter the same problem with other headsets?

Regards.

 

Lifechat LX3000 Microphone not working on Windows 10

I installed Windows 10 upgrade from Windows 8.1. My Lifechat LX3000 Microphone was working before the upgrade. After the upgrade it no longer works. When I go to the control panel to configure it no sound is heard. Mute is not set on the headset and switching
the mute button does not fix the problem. Is there a new driver for this on Windows 10? I use my headset daily for Skype for Business activities.

 

Microsoft Lifechat LX3000 headset incompatible with Windows 10

I have Windows 10 Pro installed, just reset my PC today.

I have a LifeChat LX-3000 USB Headset. When I plugged it in, Windows 10 automatically installed drivers and Device Manager says the device has the latest drivers and is working properly. However, it is not recognised as an audio device in Sound Settings, and is not recognised by other audio programs. See screenshot below.





I have also recorded a video showing all the troubleshooting actions I have taken. See below:

Dropbox

It appears that almost 500 people have reported this same issue and the solution was to install the windows 8 driver in compatibility mode to get the headset working in Windows 10. See link below:
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But when I tried to download a new driver, the Microsoft website says "Additional software, firmware, or drivers are no longer available because Windows 10 has all the necessary software to support Microsoft LifeChat headsets.":
Firmware, drivers, and software for Microsoft LifeChat headsets - Microsoft Support

This is the most recent forum post on the issue and no solution was ever provided:

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It’s not an obsolete headset - it is still sold on the Microsoft store:

Microsoft PC accessories help & learning

I have tried contacting Microsoft Support and they did not provide the driver for me. Please… does anyone have the Windows 8 driver for the LX3000 or know where I can get it so that I can actually use my headset?