Windows 10: Laptop doesn't wanna work after Resetting - I didn't turn it off while the resetting happened.

I reset my laptop because I wanted to bless a friend with it. But when the reset was complete and got back to the “main menu” where you need to log in. My name is still there but when I enter my password it says, The profile services service is not detecting your profile and can not log in. Something in the line of that. How am I suppose to go back in to install a new windows? Please help. Its really urgent. Thank you in advance.

:)

 

Windows doesn`t start. Authomatic repair doesn`t work.

Thanks for your answer, ken!

I deleted all my data. I had have it backed up.

I did a clean installation using the windows media creation tool (usb option).

No, I didn`t. I thought a clean installation would solve the problem.

After posting my previous message, I did it.





After chkdsk, I close cmd and tried to boot and the laptop just turned it off. This morning I`ve restarted it and automatically windows did a repair. Windows has booted and it seems that the repair tool has removed chrome and acrobat pdf reader (the only two programs I had installed after reinstalling windows).

Now Windows is installing updates and restarting my lapop, I`m kind of frightened. I don`t want it to happen again. Anyhow, I want to know what has brought the issue

I`ve been looking for information about the error code at the end of the picture and I didn`t get anywhere.

 

Windows doesn`t start. Authomatic repair doesn`t work.

Thanks again!!

I`m sorry I had not noticed that the text on the picture was in spanish. It says that windows has replaced some damaged clusters in "name" file and "directory". Then, at the end "an unspecified error occurred (75736e6a726e6c2e 4f6)".

I`ll do it and I`ll be updating this thread when I have the report.

- - - Updated - - -

I ran SeaTools. These are the results:




Does it mean my HDD is useless?

 

My Asus laptop didn`t accept the password, Microsoft asked to change it

Today my Asus laptop didn`t accept the usual password I have been using for years. A note asked me to reset Microsoft password and after that, using this new password, I was able to start my computer.

Anybody knows why did this happen? Since when Microsoft is controlling my personal computer in such a way that I can`t even open if they don`t want to?

thanks