Windows 10: Laptop DVD Drive will not close!!

So many many months ago my DVD drive stopped working..

It just did not open no matter how many times I pressed the button on the side. It also never opened when right clicking and selecting Eject on the D: DVD drive option in Devices & Drives.

But a few days ago, I searched online and found that u can manually open the drive by inserting a paper clip in the tiny hole on the side of the drive. So I turned off the laptop & tried this and opened the drive easily. But the problem is I cannot get it to close!! I tried the normal way of sliding it back in until u can hear the click of it being closed, but it just clicks and never locks in place.


I have done some thinking and figured that my laptop has stopped checking for hardware changes. so it can't READ that the drive is OPEN

Example: In Device Manager, there is a option called "Scan for Hardware changes", when I select this option usually I hear the drive make a sound (like when u insert a CD in the drive, there is a sound u can hear from inside like the system has detected the CD, u can also hear this sound when booting up the laptop[not sure how to explain this properly, i hope someone understands this part])

But lately during booting or whenever I select that scan option in Device Manager, I don't hear anything, like the drive is completely unresponsive to any commands. (However, the tiny light on the drive does blink on booting the system)

It could be the reason that it won't close, however I'm not entirely sure [i'ts just a theory]


The drive has been open for the past 2 days. So if anyone knows how to to fix this I'll appreciate the help.

Thanks in advance!

:)

 

laptop DVD drive not appearing on windows?

Well my cousin is coming down soon with his laptop to get his DVD drive fixed because on my computers his DVD drive isn't appeared on the list,he can eject his DVD drive but it doesn't appear on windows..anyone know how to fix this?? would entering bios help?? would i be able to format it?

 

best thin and light laptop with dvd drive?

This laptop is for my mom. She has hard time carrying heavy things so I would like something reasonably light for her. Aesthetic is a second must for her (thin). Last time I checked Acer's timelineX series is reasonably thin and has dvd drive... What are your suggestion?

edit: portable dvd drive is also one option. im thinking something like the toshiba portege z835 Toshiba Portege Z835 Notebook | Ultrabook Reviews | Laptop Mag with a external dvd drive

 

Dvd drive not showing


Is this the HP 15r014tx in your system specs? If so, try the steps in this thread....
https://h30434.www3.hp.com/t5/Notebo...r/td-p/6186456

It may be that your DVD drive has a hardware failure (as was suggested in that thread).

More HP support and diagnosis suggestions here in their Help pages....

HP PCs - CD/DVD Drive Is Not Detected (Windows 10, 8) | HP® Customer Support