Windows 10: Laptop freezes completely after Windows 10 update yesterday

Hi


I was working fine on my laptop when it started freezing suddenly - it's just a 3 weeks old laptop so this was weird. Turns out my Windows 10 got updated and is making my laptop freeze. And the types of freezing are different too. Sometimes it freezes at the boot screen, sometimes on login screen and sometimes after a couple of minutes of operation. The fan also starts whirring and is very noticeably noisy. I read a few articles on this forum which suggest going to safe mode, but windows is not even allowing me to reach that step and hangs before I can do anything. Whenever it was a bit okay I even tried checking task manager for CPU utilization and all is fine there too. It's been a day I'm struggling with this issue and I'm not able to reach any recovery options either as it freezes before I can get to it. I'm a computer grad student and have a lot of assignments to be done that depend on how well my laptop (read: OS) works, so please help me with this issue. Thanks!

:)

 

Windows Updated(16299.309).KB4088776 Restart is required to complete.


Hi dalchina. Good news, I followed your suggestion and reinstalled the update and now it appears as "installed correctly" *Biggrin Maybe it was not necessary to run the Windows Update Troubleshooter or maybe if necessary. But using it I do not think it could have worsened something. The installation was very fast, unlike the first time it showed step 1 and step 2 completed.

Thanks for the suggestions and for the time to respond Best regards.


And thanks for the tip of that program, I'll have it on my list.

 

Windows 10

no, you can't go back..
I suggest creating a backup image of your os drive

 

My laptop randomly freezes and becomes completely unresponsive

Hi Mia,

You laptop freezing and hanging could be caused by different possible scenarios. For us to address your concern, kindly answer the questions below:

• Were there any recent changes made on your computer? Like an update or a new programs was installed.
• Was there a specific activity you were on when the computer freezes.
• What troubleshooting steps have you tried?

We look forward to your response to our queries.