Windows 10: Laptop freezes completely seemingly randomly,

I've had this asus laptop for a while but recently it's started freezing completely forcing me to restart it, it also happens consistently while it's booting after freezing, it sometimes doesn't happen for a while, and sometimes happens every time I try to boot in windows, All my drivers are up to date, I tried many antivirus scans and corrupted files scans, I've reinstalled multiple versions of windows numerous times and Asus' tech support couldn't find a strict hardware issue, What can I do?

:)

 

Windows 10 freezes randomly

I had already tried turning off fast startup, to no avail.
Will look at the list you provided, thanks. Hard to do when computer freezes on the Windows loading screen though. *Biggrin

I had tried that as well... no result.

 

My laptop randomly freezes and becomes completely unresponsive

Hi Mia,

You laptop freezing and hanging could be caused by different possible scenarios. For us to address your concern, kindly answer the questions below:

• Were there any recent changes made on your computer? Like an update or a new programs was installed.
• Was there a specific activity you were on when the computer freezes.
• What troubleshooting steps have you tried?

We look forward to your response to our queries.

 

My laptop randomly freezes and becomes completely unresponsive

Hi, thanks for the reply.

• I recently installed Windows 10 creators update, but the problem was present before that, and persisted after the update. I don't really remember installing anything else.
• No, the freezes happen randomly no matter what I'm doing, sometimes my laptop is idle and I'm not doing anything at all and it still freezes.
• i'm not very tech savvy so I haven't tried anything, I did run sfc /scannow from an admin command prompt, but no issues were found.