Windows 10: Laptop freezing despite troubleshooting

My Asus ux303ua laptop keeps freezing and I have to power off. Both on battery and when plugged in. I have done memory tests etc. Unchecked the pci doodahs. Updated the BIOS and all drivers. Installed a new hard drive. Redone thermal paste around the CPU. Reset to a previous version of windows 10 and lastly reset the entire thing. Yet still I just opened bing and it froze. Here are my stats though that was before a factory wipe Please help.

:)

 

Laptops keeps freezing despite troubleshooting!

alexdavies8, In some cases freezes are often caused by a thermal issue. Most probably because of a thermal paste. May I know if you bought a brand new laptop, if not I suggest putting a new thermal paste or have a professional to put it for you. If the laptop
is brand new I suggest bringing it where you bought the laptop.

In may seem that a laptop isn't hot outside, but when it comes to its processor not having a proper thermal paste it can become hotter than normal. Causing freezes or restarts.

 

Windows 10 infinite restart black screen


The tutorials provided are just a list of troubleshooting steps. Use only the steps which apply to you.

Since none of the troubleshooting steps here worked, I'd suggest you do a Clean install.

John

 

Laptops keeps freezing despite troubleshooting!

So I purchased a laptop. Soon after an update, it kept freezing. I uninstalled the update (something to do with windows 10 and maybe bluetooth or something driver related like that) and stopped freezing.

I purchased the same model laptop after that one ended up breaking. New laptop worked great. However I had updates and again it started freezing two days later. However this time the updates were security updates so I didn't know what to do.

I am freezing three times a night it seems.

Caps lock key doesn't work and I have to power off. If I am playing a video it emits a noise. freezes both on power and on battery.

I have tried reinstalling windows, unchecking the pci and fiddling with power settings. swapping the harddrive. checking for errors and stuff in the registry, checking the fans, updating the BIOS - basically anything in "what to do when your computer freezes
guides" and yet nothing.

It happens when I am watching videos, or even if im just browsing a single news site so I can't find any cause and effect. Problems and reliability shows no errors.

Help would be greatly appreciated.