Windows 10: Laptop hangs on startup if not plugged in

Hi everyone, I recently bought myself a Dell G15 gaming laptop. Everything works well... however I noticed that it hangs on startup if it's not plugged in. It will load my windows and files, and after a minute or so, I won't be able to move the cursor and the laptop crashes. Blue screen appears. So whenever I open my laptop now, I always plug its charger so it doesn't hang. Then after a while, maybe about 10 minutes, I can remove the charger and it works perfectly fine. So my laptop's main problem is only during its startup... after that it works perfectly fine. I think this happened after

:)

 

Can't get GPU-Z to start with Windows 8.1 startup

I'm not sure how to do that. Could you list the steps for a noob?

 

Laptop Screen goes dark when I Plug in or plug out.

Hi Haifz,

Thank you for contacting Microsoft Community. I understand that your laptop screen goes black while plugging the charger.
I will surely help you to fix this issue.

To understand the issue better, let me know what is the model number of the laptop?

This issue could have occurred due to these reasons:

• Outdated or corrupt driver.
• Missing Windows Updates.

Try the steps listed here:

Method 1:

I suggest you to install all the available Windows Updates and check if it helps.

Method 2:

If the issue persists, I suggest you to download and install all the latest device drivers including graphics and chipset driver from the computer manufacturer website.

http://support.asus.com/download/Options.aspx?SLanguage=en&type=1

Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.

 

laptop doesnt boot automatically

This is what happened.

1. Did a repair install and later disabled hibertnate in CMD.
2. Enabled legacy option ROM in BIOS.
3. After a few times startup ( i used the system in such mode for 5 days), changed boot option back to default.
4. Vola!! It boots automatically to win10 without any keypress. Tested it with many starts to confirm the same.
5. Re-enabled hibernate option using CMD and later selected Fast Startup.
6. System booted normally, without the need for any keypress.

I do not know exactly whether such steps resolved the problem or what else happened, hence cannot suggest above steps.

Many thanks to all members who helped to troubleshoot problems.