Windows 10: Laptop Inbuilt Camera Software Stopped working after Update

Dear Team,


After a recent update for Windows, the laptop inbuilt camera has stopped working, have tried to update driver's and firmaware, Bios & chipset drivers for the machine but nothing helped. As it has happened after a Windows Update, kindly provide a patch or something to get this fixed.
Laptop details :

HP Probook 645 G4
Serial No :
5CG9142DQJ

:)

 

Inbuilt camera not working after November update

Hello
GöranSS,

Given the information you've provided where you state that you got your camera working prior to the November update, it sounds to me like the November update reinstalled a driver that doesn't work with your camera. Most likely the camera driver got replaced
with the generic webcam driver. I'd suggest you rollback to your previous driver and see if that corrects the problem. To do this:

How to rollback to previous driver:

• Right click on start button>Device Manager
• Under Imaging devices locate your camera, you may need to click the ">" to expand the list to see your camera
• Right click on the device name>Properties
• Click on Driver Tab
• Click the Roll Back Driver button

If that doesn't work, you can manually choose another driver already installed on your system and see if that works. To do this:

How to manually choose a previously installed driver:

• Right click on start button>Device Manager
• Under Imaging devices locate your camera, you may need to click the ">" to expand the list to see your camera
• Right click on the device name>Properties
• Click "Update Driver" button
• Click "Browse my computer for driver software"
• Click "Let me pick from a list of device drivers on my computer"
• Select an older driver

You may need try several drivers to find the right one. Let us know if you've resolved the issue after you try these steps.

Thanks,

Tom

 

inbuilt laptop camera

I recorded a video with laptop inbuilt camera, when I played it the video was inverted sideways.

How can I fix this?

 

Camera on laptop not working

Hello Ferrandino,

Thank you for posting in Microsoft Community.

I understand that the camera is not working in your PC. We will help you.

As per the description above, you have tried troubleshooting and still the camera is not working. This could be a hardware issue in your PC.

To assist you better, I suggest you to answer the below questions.

• What all steps did you try to resolve the issue?
• Did you make any recent hardware or software changes prior to the issue?
• Did you try updating or reinstalling the camera drivers?
• What is the exact make and model of your machine?

Please post to us with more information to help you better.