Windows 10: Laptop internet running 10 times slower than other devices.

I have high speed internet. Just ran a speed test on my phone that clocks in at 188 MPS download, which is actually low on average. My laptop on the other hand can only get about 15 MPS download on average - just clocked in at just over 13. I've never had this issue before with other PCs I've have as well as macbooks. Something on this machine which is only 2 or 3 months old is throttling the internet. I've run Windows Defender security checks and other suggestions I've seen on this forum and nothing seems to work.Any suggestions?

:)

 

Laptop running slower & slower

I have a Toshiba S75-A7270 with a 700Gb Hard drive with only 164GB used and 8Gb memory. Running Windows 10 build 17134. It has an intel i5-3230M processor. Bios version is 2.7 and Bios mode is UEFI. This machine has been getting slower and slower. It
boots up slowly and once booted up, it doesn't perform as it should, especially if I have multiple windows open. When in Outlook, for example, I can compose a message and when I click on send, the App greys out with an Outlook is not responding message.
If I just wait a couple of minutes, it comes back online and sends the message. Same thing for word and saving documents. It even affects access to the internet and takes a while to go to the requested site. I have run scans for viruses, etc. and have run
Chkdsk and done defrag's but it doesn't help. I also ran troubleshooter which did find some indexing errors and fixed them.

I would appreciate any suggestions on what else to do. Thank you.

 

One device much slower than others on home wifi - why?

I spoke with the shop once I could be in front of the computer. Yes. They too were puzzled.

What they think is that:

1. They must have goofed up the parts list for it
2. So the Dell 1397 is the adapter I have
3. And the "radio" must be getting weak or intermittent

Even though I have no Intel 7260 showing in Device Manager:





I went to the Intel site and downloaded the drivers for the 7260. Ran the exe, it ran fine, no errors, told me to restart so changes would take hold - but when I got back, there still wasn't a 7260 listed.

At that point I called the shop again and they said that it's "not uncommon" for an Intel driver install exe to just run, even if its target hardware isn't present. Sounds goofy to me, but okay.

I don't know how useful this is, but here's the ipconfig /all listing, for the wireless on my computer:





I read the guy at the shop the list of network adapters in device manager, and he agreed that none other than the 1397 were wireless adapters.

So - unless a miracle can happen and someone can show me where this alleged 7260 is - I'm going to wait for the shop to help me, or, maybe, if it's not too hard - this is an all-in-one PC and opening up even a big box scares me - put a new card in myself.

 

Losing internet connection intermittently only on laptop

Hi Lindamartin,

For us to know the reason why your laptop is losing internet connection intermittently and how to fix it, we would like to know more information:

• Have you tried updating your drivers?
• Did you receive any error messages?

We suggest that you try the troubleshooting steps below and check if it will solve the issue:

1. Type troubleshooting in the search bar.

2. Select Troubleshooting.

3. Select View all on the top left corner.

4. Click on Internet Connections.

5. Follow the on-screen instructions to run the troubleshooter.

If the issue persists then follow the below method.

Method 2:

We suggest you to update the Network adapters driver from the Device Manager.

Follow the below steps:

1. Right click on Start button and click on
Device Manager.

2. Expand the
Network adapters driver from the list.

3. Right click on the driver and click on
Update driver Software.

Post us back with the result.