Windows 10: laptop is frozen, after each restart no response, how do I get it working?

My laptop is frozen. When I restart computer, it comes up, but mouse/arrow doesn't work

:)

 

Laptop frozen on restarting screen

So my laptop with windows 10 is frozen on the restarting screen and doesn't respond to the power button. And when I say frozen I mean the animation is frozen and I can't do anything. I think I have to leave it to run out of battery in order to power it
down because the button doesn't work and I can't remove the battery. Anyone know what the problem is or what I can do?

 

Windows 10 infinite restart black screen


The tutorials provided are just a list of troubleshooting steps. Use only the steps which apply to you.

Since none of the troubleshooting steps here worked, I'd suggest you do a Clean install.

John

 

Laptop is frozen on blue screen after restarting after driver updates. Help needed

My laptop is frozen on a blue screen. It was updating some outdated divers. It requested to restart and I did. It has not restarted despite trying to power down laptop, trying control+alt+delete, control +shift +escape, taking out battery for 60 seconds. It has been frozen for 7 hours. Nothing I do works. You can hear the fan running. Any suggestions would be appreciated. Thank you.