Windows 10: Laptop is stuck in the boot up screen after installing a windows update

I pressed "restart" after it said that it was done downloading an update. After updating the laptop is stuck in the boot up screen. The spinning dots are frozen and not actually moving. What can I do? Is it safe to power off by pressing the power button?

:)

 

windows update stuck at installation screen and cannot get to desktop

Hi Sue,

To understand the issue better, I would like to ask some questions:

• Is the computer stuck in the Installing updates screen?
• For how long is the computer stuck in the screen?
• When was the computer last updated?
• Is the screen showing any percentage of installation?

Sometimes the installation might take a long time to install if the update is of large size. So, I suggest you to wait for sometime and check if the system boots to the desktop. If it is taking a longer time, then perform a Power Drain by following the steps
provided below:

• Shut down the Computer.
• Remove all power source (including battery if it is a laptop).
• Press and hold the power button for 15-20 seconds.
• Connect the power source and start the computer.
• After the computer boots to the desktop, suggest you to install all the pending updates.

Hope this helps. Keep us posted on the status for further assistance.

Thank you.

 

Fresh windows install help.

Hi.
I have Samsung Series 7 NP7005ZA-S0AUS laptop pc. I decided to do a fresh windows install so I used a flash drive to re-install windows (I formatted the hard drive at the begnining of the installation). When the laptop booted first time in the installation process, I got a screen saying boot menu but it's empty. I clicked alt+ctl+de, the laptop restarts and gets me back to the same screen. I entered the bios and made sure the hd is on the top of the list and save/restarted but same issue. I tried loading bios default settings and that did not help either. I noticed in the boot menu that there are exclamation marks next to the HD and the SATA DVD drives, not sure what that means but they were not there before. I honestly think a bios update can do the trick but there is no way to upgrade the bios of a samsung laptop without Windows like my case so I am stuck.
Any help will be very much appreciated.
Notice: The hard drive has 8GB msata built in.

 

Black Screen After Windows 10 Boot Logo On LAPTOP

hello

i've done a full clean install of a W10 Pro

and installed all of the driver's Via windows update

tbh im using this laptop as a spare for me when im going out ( very rare usage )

so nowadays

when im trying to boot up the laptop , sometimes it boots completly without problems

but mostly stuck's on a black screen after facing the win logo screen

but when i try to boot using safe mode , everything is okay and it boot properly

i've also disabled the dedicated gpu ( which is AMD Radeon HD 7670M )

it's HP Pavilion g6-2131se

specs
http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c03384386

replaced hdd with Crucial BX200 240GB
and ram with Ballistix Sport SODIMM 8GB Kit 4GBx2 DDR3 1866mhz

*Confused *Confused