Windows 10: Laptop is telling me the password is incorrect despite it being correct

Hi I am hoping someone can help. I recently found my old Acer Aspire E15 in storage and was hoping to recover my photos from it. From what I've gathered its running on windows 8.1. I haven't used this laptop in 6/7 yrs, so naturally I have forgotten my password. I followed the steps of changing my Microsoft account password at account.live.com/password/reset without any issue. The new password works for everything, except trying to get into my laptop. What is baffling to me is when I check on my Microsoft account, it shows I have successfull sign in attempts on this computer, alas, these succe

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Password rejected despite correct password

Hi all,

I cant sign onto my tablet with windows 10 as it keeps telling me the password is incorrect and to reset it, however despite resetting multiple times now i get the same response. The laptop is connected to the internet.

Ive tried multiple fixes but none of them seem to work.

I cant access any settings that require my password, as windows tells me its incorrect (even though I know its correct as I use it to sign in everywhere else).

Desparate for a fix that doesnt reset it, as half my college work is on this laptop

Edit #1: Attempted to change my password using the laptop, which was successful, however after trying to sign in using this new password I was told it was incorrect

Edit #2: Ive found the password that can access the troubleshooting, but it wont work for my account

 

Incorrect Password with correct password!

So this is new. I refreshed my PC due to some odd issues and relinstalled some needed drivers. One being for my Netgear A6210 (which has been giving me troubles in the past like failing to connect to the network when waking up from sleep).

So my A6210 has no issue connecting to my 2.4Ghz network but now (which it didn't used to do before) it tells me my password for my 5G network is incorrect even though I know for a fact it is correct. My phone at the same distance as my wireless adapter connect to the 5G network with the same pass. I even changed the pass and had my phone connect to it again but the A6210 just fails to accept the pass. Windows just keeps telling me its incorrect.

I couldn't find much searching the web on this. Most say to reset router but the router is ok (since my phone can connect). I tried re installing the driver for it but issue persists.

To make sure it isn't some keyboard fault I copy the password exactly as it is set in the router's wireless setting page and paste it when it asks for the key.

 

Entering the correct password but being told its incorrect.

I changed my password last night on my laptop, woke up this morning and signed into my local account fine with my new password after putting it to sleep I use my laptop again in the afternoon, with the same password I entered this morning but it keeps telling
me I have entered the incorrect password although I know for sure that its correct. I have tried:

• using an onscreen keyboard
• entering my previous password
• rebooting my laptop several times
• starting my laptop in safe mode
• changed the keyboard layout
• used the eye icon to check everytime that the correct password has been enetered

I have made sure that num lock is on everytime I try signing in and caps lock is off and not affecting the password I type in. I have read several articles but despite my laptop running Windows 10 Home (upgraded from Windows 8 which my laptop had when I
bought it) I think due to my older model of laptop my sign in screen looks different to those mentioned in the articles (e.g. I dont have a power button icon on the right hand corner of my sign in screen). I dont want to factory reset and I have tried the
on-screen prompts for resetting my password, which does not work because I didn't create a password reset disk beforehand, when I could still sign-in to my laptop.

If anyone can help me solve this situation it would be much appreciated.

Thank you,

Cindy