Windows 10: Laptop keeps BSOD after Windows update! Will no longer start up.

My laptop just got a notification to restart to finish installing updates. After it restarts it keeps popping up with a bsod that says APC_INDEX_MISMATCH and it automatically restarts.

I googled the issue and the solutions say to go into windows and uninstall audio drivers or the latest update installed but I can't do that as it doesn't even load into Windows. Startup repair also didn't find anything wrong.

The laptop is a Lenovo e14 gen2 and it's only about a week old.

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:)

 

Laptop no longer charging since Windows 10 update

If the laptop works without the battery then charger is functioning correctly. Take a cloth with a bit of rubbing alcohol on it (or some on-the-go alcohol swabs), and clean the metal contacts that connect your battery to your laptop.

Make sure to install all Windows important updates.

Install latest versions of your laptop device drivers you can download the latest device drivers from the device manufacturer or from your laptop manufacturer website.


Step 1

1. Shutdown your laptop.

2. Remove the battery.

3. Connect the AC power adapter to your laptop.

4. Power on the laptop

5. Open the Device Manager by typing Devmgmt.msc into Start Menu or from Control Panel.

6. Under the Batteries category, right-click all of the Microsoft ACPI Compliant Control Method Battery listings, and select Uninstall (it’s ok if you only have 1).





7. Shutdown the laptop.

8. Insert the battery.

9. Power on the laptop.

If above suggestions wont resolve the battery charge issue then follow below steps.




Step 2

1. Shutdown the laptop.

2. Remove the battery.

3. Start the laptop with only AC adapter connected to laptop.

4. When you login to Windows OS connect the battery while Windows OS working.





Step 3

Reset the System Management Controller. Use one of these methods to reset the SMC, which controls battery management, battery status light.

1. Shut down the computer and disconnect the power cord.

2. Remove the battery.

3. Press and hold the power button for ten seconds.

4. Reattach the battery and AC power adapter, then start up the laptop.


Hopefully one of the above suggestions will help you resolve the battery not charging problem. If battery still doesn't charge, you may need to replace your battery.

 

Laptop no longer charging since Windows 10 update

Thanks for the response, but the issue is not the battery or the laptop. It was charging and working fine prior to this most recent Windows 10 update.

I'm sorry, I don't understand what you're trying to say. When the charger is plugged in, it just says "plugged in", but my battery has been at 2% for the past several hours. Obviously the charger is doing something since it's holding the 2% power, but it's not charging. There has to be some day to bypass whatever this update broke.

 

Windows Update keeps failing!

Hi,

I had once a similar issue like yours, i.e. not able to update Windows 7. What I did to solve the problems is:

- go to control panel, then to "Troubleshouting" > "System and Security" > "Fix problems with Windows update" > click "Advanced" > choose "Apply repairs automatically".

And Windows will start detecting the issues and will repair "Windows update components". The problems should be fixed now, close the program, restart the PC, and see if the mentioned steps have fixed the problems you mentioned.

Hope it works for you.

Good luck!