Windows 10: Laptop keeps freezing randomly

My laptop is old 2015 but when i do my tasks my laptop frozed without any reason. I posted it on tomshardware before i checked event viewer it says critical Kernel-power i forgot what the message says. Btw is it because my laptop is old that drivers dissappeared? Or what?SpecsAmd a4 6210 with Amd Radeon R316gb of ram.Ssd with 500gb

:)

 

My laptop keep freezing randomly

My laptop keep freezing randomly without any reason,
What I have tried:

• Cleaned the fan and use a new thermal paste.
  
• Full format to the whole harddisk with a fresh windows 10.
  
• I removed the second internal harddisk, and only use one.
  
• I checked the harddisk for errors or bad partiotion "everything clean"
  
• I checked the RAM if there is an errors or something but also it's clean.
  
• I bought one peace of ram instead of two, samsung 8 DDR3 and checked the hrts, everything is correct, but still the same.
  
• I removed all external devices like USB, mouse, printer, everything, also still the same.
  

Any idea what is going on with my laptop?
Note: my laptop is only 1 year old, and freez randomly like two - four times a day, sometimes when I'm working, and sometimes even if the laptop just ON.

 

Windows 10 freezes randomly

I had already tried turning off fast startup, to no avail.
Will look at the list you provided, thanks. Hard to do when computer freezes on the Windows loading screen though. *Biggrin

I had tried that as well... no result.

 

Windows 10 freezes randomly

Hi,

To better assist you regarding Windows 10 which freezes randomly, please provide the following:

• Which is the last Windows update build you've applied to the computer?
• Are there any third party applications that are currently installed?

Furthermore, we suggest that you do a BIOS update to your computer. Here are the steps:

• Check the motherboard manufacturer's website to find the specific model of your motherboard.
• Go to the computer manufacturer's website.
• Look for the computer model that you're using.
• You should find any available BIOS update.

Let us know how it goes.