Windows 10: Laptop keeps going to sleep

I have an HP 8540 laptop. I have the power settings set to high performance and all the options to go to sleep when plugged in are set to off/no.
HOWEVER, it keeps going to sleep even when things like a download is running. There r a few things like my 3D printer program that will keep it awake. I did however have it go to sleep a couple of times during a print and I changed something (I forgot what it was) and it stopped doing that but not for other things and not in general. When plugged in I do not want it to go to sleep unless I press my power button. I don't have a sleep button, but that is also set to no sleep.

It does not go to sleep if I am actively using the mouse and/or kbd.

I had HP power assist running but I shut that down and it still goes to sleep.
everything is up to date.

Why?????? and what to do???????

:)

 

Laptop keeps restarting after going to sleep (when the lid is closed).

I have a HP pavilion laptop and currently every time my laptop goes to sleep (when the lid is closed), the laptop seems to restart when it has not been requested. I lose any work that has not been saved and takes a long time (nearly 5 minutes to restart).
The laptop has been up to date with Windows updates.

Can you please help.

Thanks.

 

Laptop keeps restarting after going to sleep (when the lid is closed).

Glad to know that the troubleshooting steps provided worked for you. Thank you for the update.

For further queries, feel free to post back.

 

Hi, temporary fix: download 'Don't sleep', install, run. Freeware, easy to find.

Meanwhile, expect your thread to be moved to the relevant section of the forum.. and recommend you search the forum for the many threads on sleep issues and see if there's sthg helpful there.
E.g. (just one of many - some are the converse problem, so be selective)
Solved Computer turns off display/goes to sleep when idle for a short time - Windows 10 Forums

 

so far........if the computer is awakened using the power button instead of the mouse it does NOT automatically sleep after 2 1/2 min.
I can see where this "feature" is useful if one has cats who wake up the computer - I just shut the door to my office.

Now the question is - how to TURN OFF this 'feature" without disabling the mouse/kbd wake feature.

 

Can you have a look at this & see if it helps?
Solved Win 10 Unattended Sleep Timeout - Same as Vista, Win 7,8[.1] ? - Windows 10 Forums