Windows 10: Laptop keeps restarting after it goes into sleep mode .

Hi,My one month old laptop keeps restarting after it goes into sleep mode.What should i do now?HP VICTUS 5800H, RTX3050WINDOWS 11

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Laptop restarts when I put it to 'sleep' mode

Hi All!

Just bought a brand new HP envy 15 (2020 edition). On the 2nd day it was updating windows and bios and then i noticed that my laptop restarts whenever i put it to sleep.

To be precise, this is what happens step by step:

1. I put the laptop to sleep

2. It goes to 'sleep'

3. 20 seconds in and it restarts or start from new.. all the apps that i left on when puting laptop to sleep are now gone..

Can anyone help?

Thanks!

 

Restart when waking laptop from sleep mode


When I wake my HP laptop from sleep mode, it says there is a problem and needs to restart. Then it restarts. It didn't do this until I upgraded to Windows 10. Anyone else have this problem or have suggestions on how to fix it? Thank you for any assistance.

 

Computer goes to Sleep mode automatically

Hi Anthony,

Thank you for posting your query in Microsoft Community. Apologize for the inconvenience caused to you.

I suggest you to follow the steps provided below if not tried already and check if it helps.

• Navigate to Start>Settings>System>Power & sleep.
• In the right pane, select Never from the drop down list for
  Screen and Sleep.
• Close the dialog box and check for status.

Hope the information is helpful. Keep us posted on the status for further assistance.