Windows 10: Laptop keeps typing the * key

Hello! I've been having this issues since well today. Before my laptop functioned fine. But now everytime I use certain keys the laptop for some reason types or uses the key I need but then also registers it as if the asteriks * is being held down. The keys in question where it does this are: m , . v c x z and the enter key. Some further information to narrow things down:- The asterisk key itself does not function and is not stuck- The on screen keyboard works just fine no issues with it even if I use the aforementioned keys- I've connected an external keyboard which I'm using to type this

:)

 

Windows 10 Laptop Keyboard Keys Acting Strange

Hi,

I realize that you are facing issues with the keyboard on your PC. I will try to help you with this issue.

Suggest you to plug in an external keyboard to the laptop to check if that helps.

Further you may also use the onscreen keyboard to check if that helps.

Follow these steps to launch the On-screen keyboard:

• 
  Press Windows key + R to get the run window.
  
• 
  Type “osk” and hit enter to launch the On-screen keyboard and check if this helps.
  

Keep us informed to help you further.

Thank you.

 

Computer Keeps Typing Apostrophe's

Ah, so it must be the keyboard in your laptop that is typing the apostrophes. This also makes it quite impossible to use the on-screen-keyboard.

First check if there is a function key (fn) or a hot key to disable the laptop keyboard.

There are probably only three things I can suggest:

1. Try to gently take off the apostrophe key in your laptop by referring to this guide. Then consider buying some compressed air or use a vacuum cleaner/mini vacuum on the key once the key cap has been taken off.
2. This is more advanced and wouldn't recommend this unless you are absolutely sure you know what you are doing) but you could try unscrewing the laptop from the bottom and disconnecting the keyboard connector itself. You will need a disassembly guide for your specific laptop. You could also take it into a shop and get them to either disable the keyboard or possibly see if it can be replaced.
3. Enter the BIOS by firstly completely shutting down your computer (and with your usb keyboard plugged in) turn it on and repeatedly press f10 (could also be f1, f2, f8, f12) until you see a blue/black screen that has a BIOS title at the top. Then see if you can navigate around by using the esc, arrow keys and enter keys to an option for a laptop internal keyboard. See if you can disable it by changing the option from enabled to disabled, or if you can see no option then you can't disable the laptop keyboard from the BIOS, save and exit by pressing f10 again or whatever the instructions say at the bottom.

So unfortunately it sounds like it needs to be repaired/disabled by a shop, unless you are completly sure you know how to remove your laptop keyboard.

What needs to happen now is probably a way to disable the laptop keyboard. This is not as easy as unplugging a usb keyboard as a laptop keyboard is connected inside the laptop. This usually means unscrewing multiple components to get to the keyboard laptop.

 

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