Windows 10: Laptop keyboard sometimes stops responding

My ASUS Laptop keyboard sometimes stops responding, no software updates or driver updates avaliable, no faulty drivers, no bsod.Windows 10 Home 22H2, Installed on 2/10/2024

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keyboard on laptop doesn't respond on initial startup

Hi,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand the inconvenience that you are unable to access laptop keyboard, we will help you to resolve this issue.

Kindly provide us with the following information to understand the issue and assist you better:

• What happens when you try to access on-screen keyboard?
• Have to tried to connect an external keyboard and check?
• What is the make and model of your laptop?

This issue might be due to corrupted or missing System files.

I suggest you to perform the below troubleshooting steps and check.

Method 1: I suggest you to connect an external keyboard and check if the issue persists.

Method 2: Run the SFC.

System File Checker is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files.

Follow the below steps:

• 
  Right click on the Start button, click on
  Command Prompt (Admin).
  
• 
  Type “sfc /scannow” without quotes and hit
  Enter.
  

• After the scan, restart the computer.
• Now check for the issue.

Method 3: Run the Hardware and Devices troubleshooter.

Hardware and Devices troubleshooter checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

• Type “Troubleshooting” in the Search
  box from the desktop and select Troubleshooting.
• Select View All option in the left pane of the troubleshooting window.
• Click on “Hardware and Devices”.
• Follow the On Screen instructions.

Hope it helps. Perform the above troubleshooting steps and kindly update the status of the issue, we will be happy to help you.

 

Issues with the keyboard as it stops responding in Windows 10

Original Title: Asus USB keyboard playing up

Sometimes my keyboard plays up. It's been happening for a couple of days now. Sometimes, the keyboard stops responding and I have to re-insert it or it locks onto one key like thiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiis.

Any suggestions? I've tried troubleshooting the device but the results say that the keyboard could have simply stopped responding. It also is not affected by the ASUS Smart Gesture settings.

 

Keyboard stops responding since last Windows update

Hi,

The latest update may have caused an altered setting in your keyboard configuration.
Let us run the troubleshooter for Windows 10 keyboard to determine the cause of the issue and fix it.

Kindly follow the steps below:

• Select
  Start
  (Windows logo on the lower left corner of your screen).
• Click
  Settings.
• Click
  on Update & security
• Choose
  Troubleshoot.
• Under the
  Troubleshoot page, click on
  Keyboard, Find and fix problems with your computer's keyboard.
• Then click on
  Run the troubleshooter.
• Kindly check your basic keyboard functions (without the game on) and see if the issue was fixed.

If the issue persists you may also follow the steps under Mouse, touchpad, and keyboard problems in Windows.

If the above steps will not work, kindly get back to us with
current version and build number of your Windows 10 Computer.

To know these details, follow the steps below:

• Select the
  Start
  button.
  

• Type
  About your PC.

• Press
  Enter
  to find out the version and build number of your Windows 10 PC.

Let us know what happens after doing the above-mentioned troubleshooting steps.