Windows 10: Laptop keyboard stopped working after Windows 10 Updates - Acer

After installing the updates in Windows 10, my laptop keyboard stopped working. I have tried several recommendations, but nothing seems to work.


I'd like describe the situation.


As the keyboard stopped working, the turn on button is not function, so to turn on the laptop I have to press and hold any key, on the contrary it would turn off immediately.


So, after I manage to turn on the laptop and load Windows, no key whatsoever of the keyboard is responding.


All of this after the last update three days ago.


I have try to go back and restore the previous version but I have not been able yet. I tried to formatted to restore it to default but it would not complete the process.


I would appreciate your help, thank you in advance.

:)

 

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Acer one 10 keyboard not working

Hi Mark,

Let us isolate the concern by answering the following questions:

• Does the keyboard work if you shutdown or restart your computer?
• Can you tell us what do you mean by "when i re attach the acer one 10 laptop tablet it doesnt work?"
• Do you see any light on your keyboard when you re-attach the Acer one 10 laptop tablet?

We're looking forward to your reply.

 

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