Windows 10: Laptop locked by administrator

Discus and support Laptop locked by administrator in Windows 10 Software and Apps to solve the problem; HiMy windows 11 Dell laptop is saying its locked by an administrator however my microsoft account is fine. Control alt delete doesn't do anything, how... Discussion in 'Windows 10 Software and Apps' started by LoredanaR84, Jan 7, 2024.

  1. Laptop locked by administrator


    HiMy windows 11 Dell laptop is saying its locked by an administrator however my microsoft account is fine. Control alt delete doesn't do anything, how can I sign in? If I enter the pin it just says locked by an administrator

    :)
     
    LoredanaR84, Jan 7, 2024
    #1
  2. jimbobs Win User

    Administrator level User

    Got the laptop. It's a Lenovo G500 so possibly has Lenovo stuff in the way? Anyway, booted it normally and it opens into a regular account without admin privileges. Rebooted it into Recovery mode (per Option 5) and get Lenovo logo and Preparing Automatic Repair message; then Select Account + "You need to sign in as an administrator to continue but there aren't any administrator accounts on this PC". There is an option "Forgot your password or don't see your account?" but selecting that brings up a screen which should list admin accounts but there aren't any. Pressing the only option on that page Restart leads eventually to a BSOD with Stop code: 0xc00002e3 (which I know is misconfigured o/s or missing or damaged system files).

    Can anybody suggest next steps in resolving this?
     
    jimbobs, Jan 7, 2024
    #2
  3. n-ster Win User
    n-ster, Jan 7, 2024
    #3
  4. Laptop locked by administrator

    Local Administrator account locked by family time restrictions

    Hi,



    Thank you for writing to Microsoft Community Forums.



    We understand the difficulties you are facing with the built-in Administrator account and
    we appreciate your effort in troubleshooting the issue and providing us the detailed information.



    In this scenario we would suggest you to disable and the enable the
    built-in Administrator account using the command prompt from a different administrator user account and check if the issue persist.



    Steps to disable and enable the built-in Administrator account.



    1. Click on Windows Search/Cortana and type
      CMD, right click on command prompt and select run as admin.
    2. Type Net user administrator /active:no
      and hit enter key to disable the built-in Administrator account
    3. Restart the PC and login to the
      Administrator account and perform step 1.
    4. Type Net user administrator /active:yes
      and hit enter key to enable the built-in Administrator account


    We await your response.



    Aditya Roy

    Microsoft Community – Moderator
     
    Aditya_Roy, Jan 7, 2024
    #4
Thema:

Laptop locked by administrator

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