Windows 10: Laptop lowers the refresh rate only on Home screen

Hello, i would like some help with a problem that just arose out of the blue today, my laptop Acer Predator Triton 300 se was working just fine and i was using it without problems, however after closing it and re-starting it a few hours later i noticed that on my Homescreen the Mouse cursor was considerably "slower" when dragging it, effectively the refresh rate was noticeably lower, it should be 144Hz but it felt like 50Hz, the strange thing is that this happened only on my homescreen and a few other apps like the default "Acer Care" app that i use almost daily to check on the health of my

:)

 

Refresh rate Problem

Hi Robert,

Thank you for posting your query in Microsoft Community.

Screen refresh rate is the rate at which the data displayed on screen is refreshed; it may be an image or some text document. Most of the users would like to set it to a higher rate but this also depends on the capacity of graphic
card and monitors. If the refresh rate is slow, the images on the display looks as flickering to the user eye and makes it uncomfortable to work.

Nowadays the latest monitors available in market will have minimum 60 Hz of refresh rate and it is very good option to set it to 70 Hz if you your monitor is compatible. Normally a high performance or quality monitors can reach
120 Hz of refresh rate. So I would suggest you to set your monitor refresh rate as higher as possible, below given steps describes how to access this feature on your Windows 8.1/10 PC.

• The default refresh rate setting is 60 Hertz (HZ); however, your monitor may support a higher setting. Check your manufacturer's documentation for information about the settings that your monitor supports.
• If you use a higher refresh rate, you can reduce the rate that your screen flickers; however, if you specify a refresh rate that is too high for your monitor, your screen may become unusable and your hardware may be damaged.
• Changes to the refresh rate affect all users that log on to the computer.

I would, as of now, suggest you to visit the computer manufacturer's support website and install the latest display and chipset drivers available for the latest operating system (currently it would be 8.1 in the list).

Hope this information is helpful. Please feel free to reply in case you face any other issues with Windows in future.

 

Laptop Refresh rate

Judging from the HP site and reviews I Googled, that the specs are very basic on the screen beyond listing it as an IPS. I would assume as such that 60Hz is the refresh rate of that screen, any higher and you'd see advertising about it in the software, on the box, maybe even a sticker on the laptop itself, on top of reviews and HP's own speck sheet for that laptop.

I would recommend you contact HP Support as they should be able to provide you with the correct answer. *Toast :toast:

 

Lower refresh rates not showing up

I need to change the refresh rate to a lower one (in this case 60hz) but I went to the refresh rate setting just to find out it only shows up as 120hz and I can't change it to a lower refresh rate? Anyone got any possible solutions?

Laptop GPU: NVIDIA GeForce RTX 3050 Ti Laptop GPU