Windows 10: laptop not opening from sleep mode

I put my laptop on sleep mode, and for some reason, it won't open back up again from sleep mode. I need to turn it off and turn it back on again. How to fix this?

:)

 

Laptop in sleep mode, is opening apps and playing sound

When I put my laptop in sleep mode, and have the mute button on, it is waking itself up, and opening apps, and turning the sound back on.

Does anyone have any suggestions?

 

open the desktop from sleep mode

Hi Abhishek,

Thank you for posting on Microsoft community.

To understand the issue better, I suggest you to answer the below questions.

• How are trying to start the computer from the sleep mode?
• Since from when are you facing this issue?
• Did you make any changes prior to the issue?
• Are you able to shut down or restart the machine?
• What happens when you try to come out of Sleep mode?

I would suggest you to force shutdown the computer and start the computer and check what happens.

If you are able to login to normal mode then follow the below steps to restore the power setting/plan to default.

• Press Windows + X keys, and select the option
  Control Panel.
• Click on the Power Options icon.
• Click on Change plan settings.
• Select the option “Restore default settings for this plan”.

Please post us back with more information and if the issues resolves to help you better.

 

ASUS Laptop Won't Wake from Sleep Mode

OS Name Microsoft Windows 10 Pro
Version 10.0.18363 Build 18363
System Manufacturer ASUSTeK COMPUTER INC.
System Model UX490UAR
System Type x64-based PC
SMBIOS Version 3.0

Problem: about 80% of the time, my laptop won't wake up from sleep mode via keyboard press or mouse move/click. I seem to be missing many common features in power plan too, even after fresh Windows 10 install.

Troubleshooting Steps:

1. Reinstalled Windows 10 (clean)
2. Updated all drivers
3. Replicated on multiple Windows 10 versions, updates
4. BIOS latest version
5. No USB devices attached, ever. Only USB-C power and bluetooth mouse
6. Disabled "fast startup" in control panel