Windows 10: Laptop not recognising external speakers

I have attached external speakers. As my laptop has no sound jack I bought a USB-C adaptor with a sound jack but the laptop won't recognise the speakers. They are working perfectly well on another computer. Help :

:)

 

External Microphone not recognised

Hi

Welcome to Microsoft community.

If your external microphone is not being recognized by your laptop, there are several troubleshooting steps you can follow to resolve the issue. Here's a step-by-step guide to help you get your external microphone working on your MSI Katana GF66 laptop running Windows 11:

1. Check Connections:
   
   • Ensure that the microphone is properly connected to your laptop using both the USB power cable and the 3.5mm audio cable.
     
   • Try different USB and audio ports to rule out any issues with specific ports.
     
2. Driver Installation:
   
   • Make sure you have the necessary drivers installed for the external microphone. Sometimes, devices require specific drivers to function properly. You can typically find these drivers on the manufacturer's website.
     
3. Device Manager:
   
   • Open Device Manager by right-clicking on the Start button and selecting "Device Manager."
     
   • Look for any entries related to your external microphone. It should appear under "Audio inputs and outputs."
     
   • If you see the microphone listed, make sure it's enabled and up to date. You can right-click on it and choose "Enable" or "Update driver."
     
4. Sound Settings:
   
   • Right-click on the speaker icon in the taskbar and select "Open Sound settings."
     
   • Under the "Input" section, make sure the external microphone is selected as the default recording device.
     
5. Privacy Settings:
   
   • In Windows 11, privacy settings can sometimes affect microphone access. Go to Settings > Privacy > Microphone and ensure that apps have permission to use the microphone.
     
6. Troubleshoot Sound Problems:
   
   • Windows has a built-in troubleshooter that can help diagnose and fix audio-related issues. Go to Settings > System > Troubleshoot, and select "Playing Audio" and "Recording Audio" troubleshooters.
     
7. Test on Another PC:
   
   • Since the microphone works on another laptop, try it on a different computer again to confirm that it's not a hardware issue with the microphone.
     
8. Reinstall Drivers:
   
   • If none of the above steps work, you may want to uninstall the drivers for your external microphone in Device Manager and then plug it back in to let Windows reinstall the drivers.
     

Please let me know if you need any further assistance. Thank you.

Best regards

Derrick Qian | Microsoft Community Support Specialist

 

External Speaker Is Not Working

I have connected two wires from the speakers to the laptop but the external speaker is not working. The sound is being heard from the internal speaker. I have already tried clicking the speaker button in the taskbar. Please suggest me something else than
that.

 

Laptop Not Recognizing External Speakers

Hello,Catnip_026

Thanks for your sharing the solution in this community.

It seems like you're suggesting a potential solution for external speakers not being recognized by a laptop, by advising to connect the speakers to the monitor and then adjusting the sound settings in Windows to use the monitor as the output device.

This can be a viable workaround, especially if your monitor supports passing through audio and your laptop is connected to the monitor via a method that supports audio (like HDMI or DisplayPort).

However, External Speakers problems in Windows also depend on many aspects. The specific situation will be analyzed on a case-by-case basis. If you have any questions in the future, the community is always here to serve you.

Chandy |Microsoft Community Support Specialist