Windows 10: Laptop pin sign in issue

Hi...I am having issue trying to log into my laptop, when I tried to put in my pin code it said there has been an error and need to reset pin press the reset pin logo underneath and doesn't do anything, tried so many times and still won't let me ...So I tried to go through recovery mode followed the instructions but when it asks me for the password the the account it says invalid password.....Have changed it on Microsoft account and still won't let me do anything so I am really losing my rag with it.....what else can I do without resetting the whole laptop which I don't want to do....Any idea

:)

 

Remove sign in pin

Hi Joel,

Thank you for contacting Microsoft Community. Your interest in Windows 10 is much appreciated.

I suggest you to follow the below steps to remove the sign in pin/password options.

• In the search box type sign-in-option.
• Click on the sign-in-option.
• Then you can find password/pin/picture password.
• There you can remove the option and check.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.

 

Windows 10 PIN Sign-in

Hi Pat,

It is possible that the PIN set in an earlier build does not work after reinstalling Windows 10. To better assist you, we'd like clarify few things:

• Which build and version of Windows 10 is installed on your computer?
• Which build and version of Windows 10 are you using before reinstalling Windows?
• Have you tried resetting your PIN?
• Did you get any error messages after you verified the PIN you entered?

Meanwhile, we suggest that you follow the steps in this
article on how you can reset your PIN.

Keep us posted if you need additional help.

 

PIN issue - signing in on a different computer

Hi Zelina,



Thank you for writing to Microsoft Community forum.



A PIN is local to the device. It isn’t transmitted anywhere and it isn’t stored on the server unlike password. When a PIN is created, it establishes a trusted relationship with the identity provider and creates an asymmetric key pair that is used for
authentication. PIN is tied to the specific device on which it was set up. That PIN is of no use without that specific hardware.



You can bypass the option to sign in with PIN while setting up the account on PC. You may try the steps listed below and check if it works:

• Sign in with your boyfriend’s account.
  
• Press Win + R keys together on the keyboard to open the Run dialog and type the following into the Run box: netplwiz
  
• Remove your account from there.
  
• Add your account again, skip the PIN setup when it prompts you to.
  

Hope it helps,

Let us know if you got the help you need by clicking ‘Yes’ or ‘No’.