Windows 10: Laptop randomly hangs, no BSOD, have to hard reset

Discus and support Laptop randomly hangs, no BSOD, have to hard reset in Windows 10 Software and Apps to solve the problem; Recently my laptop has been randomly freezing completely. There is no blue screen, the audio stops and the trackpad and keyboard stop working. I have... Discussion in 'Windows 10 Software and Apps' started by Levi Szeto1, Apr 18, 2024.

  1. Laptop randomly hangs, no BSOD, have to hard reset


    Recently my laptop has been randomly freezing completely. There is no blue screen, the audio stops and the trackpad and keyboard stop working. I have only recently factory reset my device 2 weeks ago due to BSOD issues. I have checked the event viewer after the freezing, which there are no events from the start of the hang till the shutdown and startup of the system. There is also no minidump that is generated from this event.Appreciated if I could get some help with this.Specifications:Model: Dell G15 5510IntelR CoreTM i5-10500H CPU @ 2.50GHz2x8GB SODIMM 2933MHz 15.8gb UsableBC711 NVMe

    :)
     
    Levi Szeto1, Apr 18, 2024
    #1
  2. garyfritz Win User

    Laptop randomly hangs while in sleep mode

    Good thing I kept the reports. Laptop randomly hangs, no BSOD, have to hard reset :) Attached below. Don't know why the other thread disappeared -- maybe because it wasn't a real BSOD?

    Looks like chkdsk /r /v has to be run at boot time, and many of the next steps (installing drivers, etc) are going to take more time than I have today. I'll get back to it later.

    The HP Diagnostics at that link is only a 32-bit app. The only Hardware Diagnostics I see on my laptop is just a log file. Should I run the UEFI tests?

    HD Tune: I let it sit on the Health tab for quite a while and nothing happened. I tried hitting Update, I set it to 1-minute update, nothin'. The Log is empty too.


    Laptop randomly hangs, no BSOD, have to hard reset 243933d1566422538t-laptop-randomly-hangs-while-sleep-mode-image.png

    Laptop randomly hangs, no BSOD, have to hard reset 243934d1566422607t-laptop-randomly-hangs-while-sleep-mode-image.png

    Laptop randomly hangs, no BSOD, have to hard reset 243935d1566422632t-laptop-randomly-hangs-while-sleep-mode-image.png
     
    garyfritz, Apr 18, 2024
    #2
  3. GROX13 Win User
    Laptop Randomly Hangs on Windows 10

    I have Acer Aspire 5755G. I have updated to Windows 10
    and laptop started to freeze randomly. Nothing responds can't even start task manager only thing I'm able to do is hard reset. Can anybody help me? Thank you for your attention.

    At this moment I'm reviewing
    this
    it appears it is more likely Random Hang.
    I'm reviewing Troubleshooting a Random Hang and took those steps
    but still problem isn't resolved.
     
    GROX13, Apr 18, 2024
    #3
  4. CG33146 Win User

    Laptop randomly hangs, no BSOD, have to hard reset

    Computer Randomly Hangs; cannot run reset

    I have been experiencing a number of issues with Windows 10. The computer randomly hangs up for 10 seconds or so. Since updates also would also not install, I ran the troubleshooter. Now I have resolved the update problem but the computer still randomly
    hangs for several seconds across all apps. I tried to reset the computer, but when I click on the reset button, nothing happens.

    I ran several malware programs and nothing was found by any of them.

    How can I resolve the issue? I tried to follow the steps to run the system checker, but I cannot get the computer to display what the steps say should be displayed.

    I have a HP Z Book running Windows 10.

    Thank you.
     
    CG33146, Apr 18, 2024
    #4
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Laptop randomly hangs, no BSOD, have to hard reset

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