Windows 10: Laptop randomly shows blue screen and automatically restarts

Hi,My laptop is randomly showing the blue screen and then restarting. After troubleshooting, windows showed issues with the update. Here's a summary of the report. would have uploaded screenshots but it says failed to uploadCheck for Windows Update issues DetectedDetects issues related to windows updateResolve windows update issues Completedresolves common windows update issuesWaaSMedicServiceIssues remediated by: BinaryHealthPlugin;DynamicProtectionPluginDetection detailsIsPostback_RC_PendingUpdatesIsPostback: FalseWaaSMedicServiceIssue found by: BinaryHealthPlug

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My laptop automatically restarts in blue screen

Hi One,

Can you help me? I have a laptop with window 10 OS. My laptop automatically crashes in blue screen with message "your pc ran into problem.......CRITICAL PROCESS DIED" and restarts automatically. What is the best solution to solve this issue?

 

Laptop loads to Windows 10 logo then blue screen and shuts off

shadowthefire,

What brand/model laptop is this?

Try the following:

Step 1: Make sure the computer is shut down, and press the Power Button to turn the computer on.

Step 2: As soon as you see the rotating loading circle, press and hold the Power Button until the computer shuts off again.

Step 3: Repeat this process 2 or 3 times until you see the following on the screen: Preparing Automatic Repair
Let the computer boot to the Automatic Repair screen.

Step 4: The next screen (blue) goes to: Choose Account to continue
Select your account, enter your Password, and press: Continue

Step 5: A Diagnosing your PC screen appears, and it takes you to the screen for: Automatic Repair

Step 6: Here you can click Restart, or, Advanced Options
Step 6.1: Select: Restart

Allow the computer to go through the routine, and see if it solves the issue.

If the problem still exists, go back to Step 1 through Step 6.

Step 6.2: This time, click: Advanced Options

Step 7: In the Choose an Option screen, select: Troubleshoot

Step 8: At the next screen, select: Advanced Options

Step 9: Last, select: Startup Repair (Used for problems that keep Windows 10 from loading)

Please provide an update.

 

Automatic Restart

We appreciate your response. We suggest that you turn on the automatic restart using command prompt. However, you need to access the
Startup settings. On some Windows 10 computer, pressing
F11 once a computer boots up will bring the System Recovery menu. We suggest that you check if it's the same on your computer. Here are the steps on how to do so:

• Turn on your computer, then press F11 simultaneously.
• If a blue screen with Choose an option shows up, click on
  Troubleshoot.
• Look for Advanced options, then click on Command Prompt.
• On the command prompt, type this in "wmic RecoverOS set AutoReboot = True".
• Once done, click the "X" at the top right of the screen.

Restart your computer and see if the issue persists.

We would appreciate it if you'd provide a screenshot of the command prompt.

We're looking forward to your feedback.