Windows 10: Laptop reboots while in sleep mode or freezes while in operation

Discus and support Laptop reboots while in sleep mode or freezes while in operation in Windows 10 Software and Apps to solve the problem; In a single day my laptop has been freezing up and requiring a hard reboot. Or when I wake it up from sleep only to find it has rebooted while it was... Discussion in 'Windows 10 Software and Apps' started by overgrown_cat, Sep 7, 2024.

  1. OVERGROWN_CAT
    overgrown_cat Win User

    Laptop reboots while in sleep mode or freezes while in operation


    In a single day my laptop has been freezing up and requiring a hard reboot. Or when I wake it up from sleep only to find it has rebooted while it was sleeping. The event viewer always shows this right before the event happens:Windows boot environment failed load the HSP firmware. StatusCode: {File Not Found}The file %hs does not exist., Reason: Failed to detect HSP device.I have tried all the various things to solve this and nothing seems to be working. What can I do? It doesn't leave

    :)
     
    overgrown_cat, Sep 7, 2024
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Laptop reboots while in sleep mode or freezes while in operation

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