Windows 10: Laptop runs out of power when switched off

The laptop is three years old. Recently it didn't switch on it had about 60-70 per cent charge before it was switched off. After charging, the BIOS gave an error HP Battery Alert, it said that the battery had significantly reduced its capacity. I replaced the battery with a new one, the notebook got longer battery life, but, after a long shutdown, it still turns on with a couple of percent battery charge. Quick start and hibernation mode are disabled.

:)

 

Desktop Turns On When Laptop Powered Up

Hi,

Welcome to Microsoft Community.

I suggest you for follow the methods below and check if it helps in solving the issue:

Method 1: Run Power Troubleshooter.

You may try to run the Power Troubleshooter and Reset the power options.

• 
  Type “Troubleshooting” in search box and press Enter.
  
• 
  Click on “View all” on the top left pane.
  
• 
  Select Power from the list and follow the prompts for troubleshooting.
  

Method 2:

Run the in-built Network troubleshooter by following the steps below.

• 
  Type “troubleshooting” in the search box and press Enter.
  
• 
  Click on “View all” on the top left corner.
  
• 
  Click on “Network Adapter” and follow the prompts for troubleshooting.
  

Then, shutdown your PC and check.

Let us know the status.

Regards,

Guru Kiran

 

probldems with power

Hi,

Your concern about your laptop turning off completely when placed on sleep mode may indicate a possible improper power plan configuration. As an initial step to rule out any power settings issues, we suggest that you reset the settings to default. To do
this, follow the steps below:

• Type cmd in the search box.
• Right clickCommand Prompt from the list, and select
  Run as administrator.
• Type or copy and paste the command below:
  
  powercfg -restoredefaultschemes
• Wait for the command to finish and restart the device if prompted.

Once you're done, check if the issue persists.

 

Laptop switching between charging and not charging when use.

Plugged in but battery does not charge

If the laptop works without the battery then charger is functioning correctly. Take a cloth with a bit of rubbing alcohol on it (or some on-the-go alcohol swabs), and clean the metal contacts that connect your battery to your laptop.

Make sure to install all Windows important updates.

Install latest versions of your laptop device drivers you can download the latest device drivers from the device manufacturer or from your laptop manufacturer website.

Step 1

1. Shutdown your laptop.

2. Remove the battery.

3. Connect the AC power adapter to your laptop.

4. Power on the laptop

5. Open the Device Manager by typing Devmgmt.msc into Start Menu or from Control Panel.

6. Under the Batteries category, right-click all of the Microsoft ACPI Compliant Control Method Battery listings, and select Uninstall (it’s ok if you only have 1).

Laptop switching between charging and not charging when use. pbDp4sx.png

7. Shutdown the laptop.

8. Insert the battery.

9. Power on the laptop.

If above suggestions wont resolve the battery charge issue then follow below steps.

Step 2

1. Shutdown the laptop.

2. Remove the battery.

3. Start the laptop with only AC adapter connected to laptop.

4. When you login to Windows OS connect the battery while Windows OS working.

Step 3

Reset the System Management Controller. Use one of these methods to reset the SMC, which controls battery management, battery status light.

1. Shut down the computer and disconnect the power cord.

2. Remove the battery.

3. Press and hold the power button for ten seconds.

4. Reattach the battery and AC power adapter, then start up the laptop.

Hopefully one of the above suggestions will help you resolve the battery not charging problem. If battery still doesn't charge, you may need to replace your battery.