Windows 10: Laptop screen black and unresponsive

Discus and support Laptop screen black and unresponsive in Windows 10 Support to solve the problem; I downloaded windows 10 and all had been running smoothly, however, when I turned my laptop on this morning my background was black and about 20 new... Discussion in 'Windows 10 Support' started by phoebef, Sep 6, 2015.

  1. PHOEBEF
    phoebef Win User

    Laptop screen black and unresponsive


    I downloaded windows 10 and all had been running smoothly, however, when I turned my laptop on this morning my background was black and about 20 new icons had appeared on the desktop all of which were just white and blank, i normally only have rhe recycle bin. i tried to run things but nothing worked, i also couldnt get the start menu up, I've tried restarting but it isn't doing anything.
    any help would be great

    :)
     
    phoebef, Sep 6, 2015
    #1
  2. HASANANI96
    hasanani96 Win User

    Computer is unresponsive after sitting idle

    My laptop screen goes black after sitting idle or when i close the lid. Sleep and hibernation are disabled but laptop becomes unresponsive.
     
    hasanani96, Sep 6, 2015
    #2
  3. MAXSWANSON
    MaxSwanson Win User
    Windows 10 troubleshooting & black screen

    Im having a similar problem ever since i installed windows 10. Three scenarios all leading to unresponsive black screen with no mouse pointer, only responsive to power button. Left in idle, computer will go black screen unresponsive. If i close the lid(laptop)
    and open it up again computer will go unresponsive. Also, if i perform a regular shut down function computer will go black screen unresponsive. This is a major difficulty.. i have to keep using the power button to turn it off then back on every single time
    XD!!!! probably happened 6 times by now. since yesterday, what a pain. Thanks ^_-!
     
    MaxSwanson, Sep 6, 2015
    #3
  4. DALCHINA
    dalchina New Member

    Laptop screen black and unresponsive

    Hi, could you clarify 'isn't doing anything'? I.e. do you ever see anything on your display or disk activity indicator?

    Do you have a Win 10 bootable disk, and is your BIOS set to boot from one? If so, can you get to safe mode using that disk? E.g.
    How To Boot Into Safe Mode On Windows 8 or 10 (The Easy Way)

    Do you have a bootable partition manager disk, so you can have a quick look at your HDD and make sure you can access it?

    My guess is- only a guess- you might have installed sthg that conflicts with Win 10. Otherwise, you have some form of failure or corruption.

    Do you have any disk images (e.g. from Macrium Reflect, Aomei Backupper etc etc)? If you have, and you have the bootable CD, you can revert to your last good image. (assuming no hardware failure). If you haven't, you are in a more difficult place.
     
    dalchina, Sep 6, 2015
    #4
  5. CLUSTER HEAD
    Cluster Head Win User
    Cluster Head, Sep 6, 2015
    #5
  6. DALCHINA
    dalchina New Member
    Hi Clusterhead- I thought it was necessary to have started normally to do that? In this case that's not possible, apparently.
     
    dalchina, Apr 4, 2018
    #6
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Laptop screen black and unresponsive

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