Windows 10: Laptop screen is black but can still see cursor

I was using my laptop when i notice it starting to go slow so i decided to restart it and after restarting it I notice it taking a really long time to start back up at least 15-20 mins and in that time spam i redid that proccess a few times, after that my laptop came on but immediantly my laptop went black and only i could see the cursor so i thought shutting down the laptop would fix the problem but that did not workso i was able to hit ctrl alt del but when i tried to push task manager it went to the black screen, any advice on how i can fix italso im not sure if this is a hardware issue

:)

 

Windows black screen with cursor

https://answers.microsoft.com/en-us/windows/forum/all/windows-black-screen-with-cursor/5dc3ad10-7320-4776-ad8f-17af5e6b7968

I have tried following the steps of booting into safe mode, going into the control panel and uninstalling the latest windows update that caused the 'Windows black screen with cursor' error. However, now it wont even boot to the desktop, it will show 'Automatic repairs being done' and then automatically booting to safe mode. Upon checking my BIOS, the SSD drive with windows installed with it, is not even showing up in the boot list/priority. (still able to see drive in bios under System status and when checking under windows installation time.)

 

Laptop Black Screening!

Event Viewer? Do you mean Task Manager? If so nope it won't let me do anything at all, everything cuts off but there is still power to the machine. There's no cursor, before it black screens it usually just like freezes, and then the cursor will like, really really lag and warp across the screen (cause im moving it) and then it will black screen and i have to turn off the laptop.

*Cry :cry:

Edit: Nevermind, i found the Event Viewer, it shows a critical error occured but thats just where it had to forcefully restart, it doesn't really say what happened unless im looking in the wrong place ;S

 

Black screen after Windows update.

Hi Crystel,

Thank you for writing to Microsoft Community Forums.

• Were you able to get to the desktop screen after you restarted the system?
  
• When the screen was blank, were you able to see the cursor on the screen?
  
• Did you get any error code or error message?
  

Please get back to us with answers to above questions, for us to suggest the appropriate troubleshooting steps.

Meanwhile, I suggest to try the steps mentioned in the article below and let us know if it helps.

Troubleshoot black screen or blank screen errors

We look forward for your reply.

Thanks,

Peer Samie

Microsoft Community-Moderator