Windows 10: Laptop screen randomly turns black and sometimes grey with computer still running

Discus and support Laptop screen randomly turns black and sometimes grey with computer still running in Windows 10 Software and Apps to solve the problem; Hi all,Hoping someone might be able to help. The screen on my laptop randomly turns black while the computer is still running and I have to restart by... Discussion in 'Windows 10 Software and Apps' started by MSL_107, Jun 15, 2022.

  1. MSL_107
    MSL_107 Win User

    Laptop screen randomly turns black and sometimes grey with computer still running


    Hi all,Hoping someone might be able to help. The screen on my laptop randomly turns black while the computer is still running and I have to restart by holding the power button down. Sometimes it will resolve if I close the lid and make the computer sleep, although more often than not, I need to restart the computer. Less frequently, the screen will turn grey and even less frequently, the computer shuts down and says it is collecting data. Any ideas?

    :)
     
    MSL_107, Jun 15, 2022
    #1
Thema:

Laptop screen randomly turns black and sometimes grey with computer still running

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