Windows 10: Laptop seemingly deleted all its accounts after crashing

It crashed while I was using some editing software, so I'm not sure if the cause was me just overworking the laptop, or if I managed to download a virus along with all the sound effects from YouTube I was recklessly downloading using sketchy websites (By all means call me out for how dumb I am).

After Booting up the laptop again it said it was going to make some repairs, when I clicked on the button to do so some progress bars appeared (I'm assuming these were tied to the repairs the laptop was making for itself), after this I was told to create a new account, loading the laptop as if I were using the laptop for the first time again. when I finally made said new account the home page was without the original other 2 accounts and have I no way of accessing them.

when I look into the files the only user file available is the new one I was forced to make when booting the laptop back up. all the apps that were installed are also gone.

Either way this is a big lesson in backing up my files properly

submitted by /u/Bumthepizzaguy
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:)

 

Remove account

I suggest you backup your personalized files first before removing the account.
To delete an account, follow these steps:

1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:

 

Attempts to delete account result in freeze.

I'm trying to remove a user account off a Toshiba laptop but each time I try to delete the account, the User Accounts thingy freezes. Any ideas on how to delete the account?

 

Deleted account keeps reappearing

Hi,

Thank you for posting your query in Microsoft Community.

Is it still appearing no matter how you try to delete? I suggest you to follow the steps below to remove user account from your computer, and check if it helps. Try the ones you’re comfortable with.

Step 1: Steps to Remove a User Account in Settings

• 
  Press Windows
  key, click on Settings.
  
• 
  Click on Account, click on
  Family and other users.
  
• 
  Select the user you want to delete under
  Other users and click on Remove.
  
• 
  Accept the UAC (User Account Control) prompt.
  
• 
  Select Delete account and data if you wish to delete account and the data and follow onscreen instructions.
  

Step 2: Steps to Delete a User Account in Command Prompt

• 
  Press Windows + X keys from the keyboard, select
  Command Prompt (Admin).
  
• 
  Type net user and hit Enter
  to list the user accounts on your device.
  
• 
  Type net user "User account”
  /delete and hit Enter to delete the user account.
  

Step 3: Steps to Delete a User Account in Run command.

• 
  Press Windows + R and type netplwiz, press
  Enter.
  
• 
  Select the User account, click on the
  Remove button.
  

Regards.