Windows 10: Laptop shows a black screen after the computer brand logo.

Good afternoon everybody.I just bought a Xenia XPG 15 laptop 2 months ago and I started having this problem where the computer won't boot after the Windows 10 Logo.It happens sometimes, it doesn't happen every single time I turn on the PC Usually when I'm in a hurry lol.Usually when it happens, the XPG logo pops up, then the circling dots appear and after that the display goes dark, but not dark as in "Showing a black screen where a mouse cursor appears", dark as in turned off.The keyboard RGB reacts to my inputs As in increasing brightness and such, but if I close the laptop lid nothing h

:)

 

Black screen error

Hello,

There are several reasons why you are facing a black screen issue. One of these is due to outdated or incorrect device drivers. For us to figure out what's causing this, provide more details by answering the listed questions:

• Can you confirm to us if you are using a laptop or a computer?
• Have you made any recent changes to your device prior to this happening?
• What exactly were you doing when the error occurred?
• Have you tried any troubleshooting steps to resolve this? If yes, specify all of the steps that you have done.

As an initial part of troubleshooting, we suggest following the steps given on this article:

Troubleshoot black screen or blank screen errors. This will help you diagnose and rectify most of the known black screen concerns.

We will wait for your response.

 

Computer Black Screen

I normally leave my computer run 24/7 but lately the computer has to be rebooted daily because it does the following:

• Becomes unresponsive with a black screen
• Network link goes down when this happens
• Computer can't be revived and simply has to be rebooted.

Event logs show NOTHING when this happens and I know the rough time when it happens because I have nagios monitoring my network including this computer and it tells me when it looses internet, etc.

I've replaced the video card with a brand new one yet this still happens. I'm thinking it has to be a bad PSU or mainboard but I'm unsure what to do to resolve it.

 

Black screen after dell logo


Hi, on my dell laptop I installed windows 10 perfectly fine. I then did a restart of the laptop but every time I turn the laptop on the dell logo shows up and then...... Nothing. Just a black screen. anyone know how to fix?

thanks in advance

josh