Windows 10: Laptop shows "Preparing to configure windows" when switched on, and lasts for hours before...

Just as title says, not sure what I can do about this. My HP laptop displays "Preparing to configure windows, Don't turn off your computer" when I switch it on. It lasts for hours until I inevitably stop wiggling the mouse and it will switch off, and then do the exact same next time. Tried holding down the power button to restart, but not sure what else I can do. Can't do a factory reset of the laptop as I can never get that far. To make matters worse, my WiFi has changed since the problem started, so if the laptop is trying to do updates, it will not be connected. Please help!

:)

 

Laptop stuck up at preparing to configure windows

The laptop is stuck up at “preparing to configure windows Don’t turn off your computer “. It’s been more than three hours and it still displays the same. What to do ?

what can i do to make the laptop to turn on ?

 

Preparing to configure windows

I've had to reset my 1 month old laptop because it was having a problem with a download and none of the advice worked. The basics set up happily and it was running well, butsuddenly the performance dropped and so I restarted. Now, it's been preparing to
configure windows for about an hour. What do I do ?

 

Computer Stuck on "Preparing to configure Windows

Hi Reegan,

Your concern regarding the stuck on preparing to configure screen in Windows can be due to changes on your device configuration/settings or broken system files. To effectively assist you with your concern, we'd like to ask the following:

• Which Windows build and version is running on your device? Type
  winver in the search box and press Enter to help you identify.
• Have you made any changes on your device prior to your concern?
• What are the troubleshooting steps that you've performed to resolve your concern?

Meanwhile, we suggest that you run a full scan (SFC) and run a check health (DISM) command to rule out any issues related to corrupted system files which may prevent your device from starting properly.
To do this, you can follow the steps on this Forum Article created by
community MVP ZigZag3143.

We'll appreciate if you can send us an update.