Windows 10: Laptop shutdown

I used the laptIop just now and call the microsoft company all the things in the computer is gone and l talk to a microsoft agent asking me to log in my bank accpunt details in the computer even the password of the bank account and l cannot gave it to him because it is personal and he also said that all the money transaction will be block can someone here help me to open the laptop, before we talk to eaxh other all the file in the computer is okay and l also using it and now it all gone and l canmot open it anymore.

:)

 

Shutdown problem on my Windows 10 laptop.

Hello,

We suggest that you follow the troubleshooting steps below to resolve the issues with the shutdown function of your laptop:

• Type Troubleshooting in the search bar beside the Windows icon.
• Select Troubleshooting from the results.
• Under System and Security, select Fix Problems with Windows Update.
• Choose Troubleshoot as an Administrator.

Let us know if the steps above worked for you.

 

laptop battery wont charge after latest update

1. Shutdown your laptop.

2. Remove the battery.

3. Connect the AC power adapter to your laptop.

4. Power on the laptop

5. Open the Device Manager by typing Devmgmt.msc into Start Menu or from Control Panel.

6. Under the Batteries category, right-click all of the Microsoft ACPI Compliant Control Method Battery listings, and select Uninstall (it’s okay if you only have 1).

7. Shutdown the laptop.

8. Insert the battery.

9. Power on the laptop.

If above suggestions wont resolve the battery charge issue then follow below steps.




Step 2

1. Shutdown the laptop.

2. Remove the battery.

3. Start the laptop with only AC adapter connected to laptop.

4. When you login to Windows OS connect the battery while Windows OS working.

 

Best laptop under $800??

Well the last one I suggested seems to be the best for 650$

EDIT: to facilitate your search...

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Laptop CPU Benchmark list