Windows 10: Laptop shuts down when I try to print

Discus and support Laptop shuts down when I try to print in Windows 10 Drivers and Hardware to solve the problem; Whenever I try to print, my laptop shuts down. I've done a reset of the laptop, but it hasn't helped. Any ideas?... Discussion in 'Windows 10 Drivers and Hardware' started by SusanSmith_964, Apr 11, 2021.

  1. SUSANSMITH_964
    SusanSmith_964 Win User

    Laptop shuts down when I try to print


    Whenever I try to print, my laptop shuts down. I've done a reset of the laptop, but it hasn't helped. Any ideas?

    :)
     
    SusanSmith_964, Apr 11, 2021
    #1
  2. RICH S_16
    Rich S_16 Win User

    Print spooler shuts down, can no longer print from a Dell laptop running Windows 10.

    Original Title - print spooler shuts down (windows 10 )

    Problem: can no longer print from a Dell laptop running Windows 10.

    Printing capability stopped after having worked fine for months.

    Messages on print attempts include variations of "no printer installed.

    Steps Taken:

    - Removed and re-added the Epson XP-820 printer.

    Downloaded drivers from Epson site and attempted to install.

    The install failed, only indicating that a problem had occurred (multiple attempts)

    - Discussion with Epson tech support revealed that the print spooler was not running, causing the

    printer install to fail.

    - When manually restarted, the spooler indicates that it is running for about 20 seconds, and then shuts down.

    - Removed all files from the system32/spooler/PRINTER directory . The spooler still shuts down after

    running for 20 seconds.

    - ran the printer troubleshooting (windows + Q ; troubleshooting ; printer ) and restarted the computer .

    no change in spooler behavior. Re-ran troubleshooting and tried to re-add the printer. No change.

    Any suggestions on what to try next would be greatly appreciated
     
    Rich S_16, Apr 11, 2021
    #2
  3. ROLANDO VIL
    Rolando Vil Win User
    Print to PDF missing in Printer List

    Hi William,

    We suggest that you disable and re-enable the Print to PDF feature. Here are the steps:

    • Click on the Start menu and type in Windows Features.
    • Choose Turn Windows features on or off.
    • On the next window, find Microsoft Print to PDF and disable it. Click
      OK to save changes.
    • Restart your PC.
    • Repeat the same steps to re-enable Microsoft Print to PDF.
    If the issue persists, we suggest that you perform the troubleshooting steps suggested on the link below under
    Advanced:

    Fix printer problems

    Regards.
     
    Rolando Vil, Apr 11, 2021
    #3
  4. N-STER
    n-ster Win User

    Laptop shuts down when I try to print

    n-ster, Apr 11, 2021
    #4
Thema:

Laptop shuts down when I try to print

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