Windows 10: Laptop shutting down when i dont hold a key in my keyboard. Help me please.

Hi everyone! I have an issue about my KOGAN Laptop Windows 10. The problem is whenever i dont hold a key in my keyboard it automatically turns off. Sometimes it doesn't even take a second it turns off automatically. So i always need to hold a key when i use it. It happened a month ago then it was fixed but a few days ago it came back and i dont even know how to fix it. Please help me fix it.

:)

 

Windows 10 Laptop Keyboard Keys Acting Strange

Hi,

I realize that you are facing issues with the keyboard on your PC. I will try to help you with this issue.

Suggest you to plug in an external keyboard to the laptop to check if that helps.

Further you may also use the onscreen keyboard to check if that helps.

Follow these steps to launch the On-screen keyboard:

• 
  Press Windows key + R to get the run window.
  
• 
  Type “osk” and hit enter to launch the On-screen keyboard and check if this helps.
  

Keep us informed to help you further.

Thank you.

 

Got windows 10 now some keys dont work on laptop

Hi Allyson,



Welcome and thank you for posting your query in Microsoft Community

We regret the inconvenience caused to you.



Please provide us the following information:

• 
  What is the make model of the Laptop?
  
• 
  Have you tried using an external keyboard?
  

As an initial step, I suggest you to boot into Safe mode and check if the issue persist.

Follow the bellow steps:

• 
  When the computer is booting, press and hold the Shift key, and tap the F8 key repeatedly until the Recovery screen appears.
  
• 
  Click the See advanced repair options option on the Recovery screen.
  
• 
  On the "Choose an option" screen, click the
  Troubleshoot option.
  
• 
  On the "Troubleshoot" screen, click the Advanced options option.
  
• 
  On the "Advanced options" screen, click the
  Windows Startup Settings option.
  
• 
  On the "Windows Start Settings" screen, click the
  Restart option
  

Hope it helps.



Do update us with the status, we are glad to assist you further.

 

Keyboard shortcut Alt key not working

Hi,



Before we proceed, I need more information to help you better.

• 
  Since when are you facing this issue?
  
• 
  Did you make any software or hardware changes on your computer prior to this issue?
  
  
  

I suggest you to follow the steps below and check if it helps.

Step 1: You may check if the ALT key is functioning correctly in on-screen keyboard. It will help us to verify if there is any issue with the keyboard.

Follow the steps below to open On-screen Keyboard.

• 
  Windows + Q, type OSK (on-screen keyboard)
  
• 
  And check if it works
  

Step 2: Run Hardware and device Troubleshooter.

Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with your devices. Refer these steps:

• 
  Press Windows key +X, select Control panel.
  
• 
  Change the view by option on the top right to Large icons.
  
• 
  Click on troubleshooting and click on the view all option on the left panel.
  
• 
  Run the Hardware and devices troubleshooter.
  

Keep us posted on this issue so that we can assist you better.