Windows 10: Laptop Sleep Issue

Hi. I have to following issue: Sometimes, after my laptop goes into sleep mode and I try to wake it up to continue working, it freezes – The screen becomes all dark and it does not respond so that I am forced to restart my computer. How can I fix that?My laptop specs are: ideapad 5-14ALC05 Laptop - Type 82LM model 82LM0051LMWindows 11 Home Single Language 64 bitCPU AMD Ryzen 7 Renoir 7nm TechnologyRAM 15GB Dual channel DDR4 1596mhzGraphics Generic PnP Monitor, 512MB ATI AMD Rageon Graphics Lenovo

:)

 

Sleep issues?

I'm on OS Build 22000.434 of Win11, and have PC sleep issues. Here's the experience.

1. I'm working on my laptop. I step away for lunch.
   
2. Laptop attempts to go to 'sleep'.
   
3. When I come back, the screen is black. The 'red light' next to laptop camera is on and flickering, the FAN on the laptop is on full crank, and the laptop doesn't respond to any inputs. Moving the mouse, clicking, tapping the touch screen, typing on the keyboard. No response.
   
4. The only step left for me is to do a hard shut down by long pressing the power button.
   

This is just an observation if it helps, but it seems to happen more when I have apps left running on the desktop. (but who shuts down all their apps before stepping away from the PC to do something... like eat lunch?)

Anyone experience this? Is there a solution for this? Thanks!

 

Sleep issues with Windows

Hi,

I understand the issue that you are currently facing, we will try the best we can to resolve your issue.

I suggest you to follow the steps below and check if that resolves the issue.

* Right-click on Start and Select Command Prompt (Admin)
from context Menu

* Type or Copy/Paste the below commands into it and hit Enter key

powercfg /devicequery wake_armed

• By executing this command, it will bring up all the device list that are configued to wake up your PC from sleep. Now it time to find the device which made you PC to come out of the sleep lastly. Go and execute second command
  now.

powercfg /lastwake

• 
  This will bring up the details of the device that made your PC to come out of the sleep lastly. Now go to the particular device properties and make changes accordingly to preventing that particular device to wake your PC from sleep.
  

Please get back to us with status so that we can assist you further.

 

Display and sleep settings

Hi,

In order to help you with the issue about the display and sleep settings, kindly answer the following questions:

• Have you tried the troubleshooting steps suggested by MVP Andre Da Costa? If you did, what were the results?
  
• For us to avoid redundancy of the troubleshooting process, what were the other steps you have done to resolve the issue?
  

We look forward to your next post.

Regards.